Technology Service Delivery Manager

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full time
Job Description

We are looking for a Technology Service Delivery Manager who can lead our team in delivering exceptional IT services. The successful candidate will have experience in managing technology services, ensuring customer satisfaction, and maintaining relationships with internal stakeholders.

The ideal candidate will possess excellent communication and project management skills, with the ability to work collaboratively with cross-functional teams. They will also have knowledge of IT Service Management (ITSM) frameworks and experience in managing IT projects and procurement processes.

  • Develop and implement effective technology service delivery strategies to meet business needs.
  • Lead cross-functional teams to deliver IT services that meet or exceed customer expectations.
  • Ensure IT services are delivered according to service level agreements and procedures.
  • Manage IT projects and procurement processes to ensure timely and within-budget delivery.


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