IT Service Delivery Expert
4 days ago
The IT Service Delivery Expert role at Bloomberg is focused on ensuring the smooth operation of our financial markets trading and connectivity solutions. As a key member of our global team, you'll be responsible for providing top-notch service delivery to our clients, working closely with our engineering, solutions architecture, and product development teams to identify areas for improvement and drive enhancements.
Your analytical skills will enable you to analyze and resolve complex technical issues, delivering exceptional customer experiences and building lasting relationships with our clients. Key responsibilities include preventing production incidents and outages by partnering with Engineering and Product teams to design and implement future system and product changes.
We're seeking a dedicated individual with a passion for delivering exceptional service and a keen eye for detail. Experience in technical support, including end-to-end troubleshooting in networks, connectivity, and messaging, is essential. Fluency in English is required, with Mandarin language skills being an advantage.
Desirable skills include experience with client relationship management, exposure to Broker/Dealers, Exchanges, Hedge Funds, or Regulatory Reporting requirements, and proficiency in SQL or transactional databases.
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IT Service Delivery Expert
17 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Stefanini North America and APAC Full timeAbout the RoleWe are looking for an experienced IT Service Delivery Expert to join our team at Stefanini North America and APAC. As a key member of our IT team, you will be responsible for delivering high-quality IT services to our clients, ensuring their business needs are met.Key ResponsibilitiesTech Support Deliverables: Ensure timely and effective...
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Managed Service Delivery Expert
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ManpowerGroup Hong Kong Full timeManpowerGroup Hong Kong is seeking a Managed Service Delivery Expert to join our team.Job Summary:The successful candidate will be responsible for delivering managed services to our clients, working closely with internal departments, vendors and customers to ensure smooth operations.Main Responsibilities:Deliver managed services to clients.Work closely with...
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Software Tester Expert
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China POWER IT SERVICES Full timePOWER IT SERVICES is seeking a skilled Software Tester Expert to join our team in an exciting opportunity that will allow you to leverage your technical skills and experience in functional testing and manual testing.You will work on a variety of projects, developing and executing test plans, identifying defects, and collaborating with development teams to...
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Senior Service Delivery Specialist
13 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Chubb Life Full timeService Delivery SpecialistWe are seeking a highly motivated and experienced professional to join our team as a SENIOR SERVICE DELIVERY SPECIALIST. In this key role, you will be responsible for delivering exceptional service to our clients, resolving complex issues, and providing expert advice on company policies and procedures.Your primary focus will be on...
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Service Delivery Expert
17 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Full timeJob SummaryWe're looking for a seasoned professional to lead our Private Banking Process Management team in Hong Kong. As a key expert, you will be responsible for reviewing processes and identifying areas for improvement, ensuring that changes have the required approvals under our Operational Risk Framework.Key responsibilities include:Leading through...
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Cybersecurity Delivery Expert
13 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Forcepoint Full timeIn today's fast-paced business environment, cybersecurity threats are becoming increasingly sophisticated. At Forcepoint, we recognize the need for robust security measures to protect our customers' sensitive information.We've developed a cutting-edge platform that enables our customers to adopt a Zero Trust approach and prevent data breaches. With our...
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Service Delivery Expert
17 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeRole OverviewWealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs.As a Customer Service Officer, you'll play a vital role in delivering exceptional customer...
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Service Delivery Manager
24 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeService Delivery Manager (System Infrastructure and Desk-side) Client Description Company: This company is a renowned telecommunications and digital services provider in Asia, known for its comprehensive suite of services and strong commitment to customer satisfaction.Location: Ngau Tau Kok / Kwun TongNature: 1-year Renewable Contract Others • Will...
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Service Delivery Executive
13 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Williams Lea Full timeWe are seeking a Service Delivery Executive to join our team at Williams Lea. In this role, you will be responsible for overseeing the delivery of our services to clients, ensuring high levels of customer satisfaction, and driving continuous improvement initiatives.The ideal candidate will possess excellent communication and interpersonal skills, be able to...
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Service Delivery Manager
19 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Cognizant Full timeAt Cognizant, we are seeking a highly skilled Service Delivery Manager to join our team. In this role, you will serve as the first point of contact for customers regarding incidents and service requests.As a Service Delivery Manager, you will be responsible for performing hands-on troubleshooting for urgent issues, ensuring committed deliverables and service...
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IT Service Delivery Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full timeE.C Technology Ltd. invites highly motivated individuals to apply for the position of IT Service Delivery Specialist.About the RoleThis exciting opportunity will see you working closely with our esteemed VIP clients, delivering world-class IT support services that exceed their expectations.Key ResponsibilitiesServe as a dedicated point of contact for VIP...
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IT Service Delivery Expert
13 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full timeJoin Our Team">We are looking for a talented Desktop Support Engineer to join our team at Swing Consulting Ltd.About the Role">This position involves providing technical support services to our internal users, utilizing your expertise in desktop software, MS Windows, O365, Office, and Outlook.Responsibilities">Resolve IT-related issues efficiently, while...
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Delivery Service Excellence Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Jebsen Group Full timeJob SummaryWe are seeking a Delivery Service Excellence Manager to join our Beverage business and drive service excellence and operation efficiency.This role will be responsible for managing the day-to-day delivery operations, including coordinating with 3PL providers and monitoring their performance.Main Responsibilities:Develop and implement strategies to...
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Technology Service Delivery Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeJob DescriptionWe are looking for a Technology Service Delivery Manager who can lead our team in delivering exceptional IT services. The successful candidate will have experience in managing technology services, ensuring customer satisfaction, and maintaining relationships with internal stakeholders.The ideal candidate will possess excellent communication...
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IT Service Delivery Engineer
17 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full timeKey ResponsibilitiesAs an IT Service Delivery Engineer at Swing Consulting Ltd., your primary responsibility will be to conduct technical support needs assessment via telephone and email. You will also provide initial support to users, fulfill all contract scope, and ensure timely completion of tasks. Additionally, you will perform ad-hoc IT support duties...
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Service Delivery Manager Lead
21 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeAbout Classy Wheeler LimitedWe are a renowned telecommunications and digital services provider in Asia, committed to delivering exceptional customer satisfaction.Job OverviewThe Service Delivery Manager Lead will lead our service delivery teams in adherence to ITIL process frameworks, ensuring seamless service delivery across all levels of the organization....
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Event Services Delivery Manager
22 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeAbout the JobWe are looking for a talented Event Services Delivery Manager to join our team at Kinly's Global Services. The successful candidate will be responsible for managing and coordinating the delivery of our event services, working closely with clients and internal teams to ensure seamless event delivery.The ideal candidate will have a strong...
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Service Delivery Professional
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob Description:In our dynamic banking environment, the role of a Service Delivery Professional is crucial in delivering exceptional customer service to our valued clients. As part of our team at Bank Of China (Hong Kong) Limited, you will be responsible for championing our one-stop personal banking services at branches. Your key objectives will include...
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IT Service Delivery Lead
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Airport Authority Hong Kong Full timeJob SummaryWe are looking for an experienced IT Operations Supervisor to lead our IT service delivery team at Airport Authority Hong Kong.The ideal candidate will have a strong background in IT systems administration and be able to provide technical expertise solutions for application systems related problems and issues.Key Requirements:Certification in...
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HR Service Delivery Manager
17 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeAbout Our RoleWe are currently seeking a highly skilled HR Advisory Manager to join our team at HSBC. In this role, you will be responsible for providing expert guidance on HR policies and procedures, coordinating support for enquiries that touch multiple areas of HR, and analysing data from case and knowledge management tools to identify trends in questions...