IT Service Delivery Expert

About the Role:The IT Service Delivery Expert will serve as a dedicated resource for our VIP customers, ensuring seamless IT support and resolving any issues promptly. This role requires excellent technical skills, strong communication abilities, and the ability to work independently in a fast-paced environment.

Dah Sing Bank is committed to hiring talented individuals who share our passion for delivering exceptional customer experiences. As a Service Delivery Expert, you will play a critical role in ensuring our customers receive the highest level of service.Your Key Responsibilities:Drive service excellence across all customer touchpointsCollaborate with internal...

E.C Technology Ltd. Job Description: We are seeking an IT Service Delivery Expert to join our team and lead the way in providing exceptional IT service experiences to our VIP customers. If you have a passion for delivering outstanding customer service and leveraging your technical expertise to drive business results, this is the perfect opportunity for...

About the RoleWe are looking for an experienced IT Service Delivery Expert to join our team at Stefanini North America and APAC. As a key member of our IT team, you will be responsible for delivering high-quality IT services to our clients, ensuring their business needs are met.Key ResponsibilitiesTech Support Deliverables: Ensure timely and effective...

Farben is seeking a skilled Technical Support Engineer to fill the role of Technical Service Delivery Expert. This is a mid-senior level, full-time position that requires at least 5 years of experience in bank or finance customer service.About the PositionIn this role, you will be responsible for delivering exceptional customer service to large corporate...

Service Delivery SpecialistWe are seeking a highly motivated and experienced professional to join our team as a SENIOR SERVICE DELIVERY SPECIALIST. In this key role, you will be responsible for delivering exceptional service to our clients, resolving complex issues, and providing expert advice on company policies and procedures.Your primary focus will be on...

About the RoleThe successful candidate will lead a team of Technical Support Specialists responsible for providing escalated technical support, understanding client data use cases, managing outages, and working with internal and external stakeholders.You will be responsible for developing a high-performing technical team focused on resolving complex client...

Job SummaryWe're looking for a seasoned professional to lead our Private Banking Process Management team in Hong Kong. As a key expert, you will be responsible for reviewing processes and identifying areas for improvement, ensuring that changes have the required approvals under our Operational Risk Framework.Key responsibilities include:Leading through...

In today's fast-paced business environment, cybersecurity threats are becoming increasingly sophisticated. At Forcepoint, we recognize the need for robust security measures to protect our customers' sensitive information.We've developed a cutting-edge platform that enables our customers to adopt a Zero Trust approach and prevent data breaches. With our...

About the RoleWe are looking for an IT Service Delivery Manager to oversee the day-to-day operations of our IT services team. The successful candidate will be responsible for managing problem management related tasks, change management related tasks, and reporting. Additionally, they will contribute to the development of new cloud-based projects.PureSoftware...

Service Delivery Manager (System Infrastructure and Desk-side) Client Description Company: This company is a renowned telecommunications and digital services provider in Asia, known for its comprehensive suite of services and strong commitment to customer satisfaction.Location: Ngau Tau Kok / Kwun TongNature: 1-year Renewable Contract Others • Will...

Role OverviewWealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs.As a Customer Service Officer, you'll play a vital role in delivering exceptional customer...

We are seeking a Service Delivery Executive to join our team at Williams Lea. In this role, you will be responsible for overseeing the delivery of our services to clients, ensuring high levels of customer satisfaction, and driving continuous improvement initiatives.The ideal candidate will possess excellent communication and interpersonal skills, be able to...

Join our team at Cloudwise as an IT Service Delivery Specialist! In this role, you'll be responsible for providing guidance and design delivery solutions during key project delivery stages, ensuring seamless transfer of these solutions to the project management team.Our ideal candidate has a strong understanding of ITIL best practices and experience in R&D,...

At Cognizant, we are seeking a highly skilled Service Delivery Manager to join our team. In this role, you will serve as the first point of contact for customers regarding incidents and service requests.As a Service Delivery Manager, you will be responsible for performing hands-on troubleshooting for urgent issues, ensuring committed deliverables and service...

Key ResponsibilitiesAs an IT Service Delivery Engineer at Swing Consulting Ltd., your primary responsibility will be to conduct technical support needs assessment via telephone and email. You will also provide initial support to users, fulfill all contract scope, and ensure timely completion of tasks. Additionally, you will perform ad-hoc IT support duties...

About Classy Wheeler LimitedWe are a renowned telecommunications and digital services provider in Asia, committed to delivering exceptional customer satisfaction.Job OverviewThe Service Delivery Manager Lead will lead our service delivery teams in adherence to ITIL process frameworks, ensuring seamless service delivery across all levels of the organization....

About the JobWe are looking for a talented Event Services Delivery Manager to join our team at Kinly's Global Services. The successful candidate will be responsible for managing and coordinating the delivery of our event services, working closely with clients and internal teams to ensure seamless event delivery.The ideal candidate will have a strong...

Job Description:In our dynamic banking environment, the role of a Service Delivery Professional is crucial in delivering exceptional customer service to our valued clients. As part of our team at Bank Of China (Hong Kong) Limited, you will be responsible for championing our one-stop personal banking services at branches. Your key objectives will include...

Job SummaryWe are looking for a seasoned IT Service Delivery Leader to oversee the successful delivery of digital projects at Plaza Premium Group. This role involves managing project plans, coordinating with stakeholders, and ensuring timely completion of projects.About the Role- Responsible for project planning, coordination, implementation, and completion...