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Service Delivery Professional
2 weeks ago
In our dynamic banking environment, the role of a Service Delivery Professional is crucial in delivering exceptional customer service to our valued clients. As part of our team at Bank Of China (Hong Kong) Limited, you will be responsible for championing our one-stop personal banking services at branches. Your key objectives will include identifying and addressing existing and prospective customers' needs of financial services, encompassing both products and services.
Your strong sense of result orientation will enable you to grasp opportunities to cross-sell appropriately, ensuring compliance requirements are strictly observed and followed as part of our anti-money laundering team. Additionally, you will support back-end branch operations, playing a vital role in maintaining the high standards of our banking services.
The ideal candidate will possess a secondary school graduate or above education level, accompanied by customer servicing experiences, preferably with previous bank counter servicing experience. Strong communication skills, attention to details, and proficiency in English, Cantonese, and Putonghua are also essential requirements for this position.
