IT Service Delivery Director

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

About This Role

We are seeking a highly experienced IT professional to join our team as an IT Service Delivery Director.

The successful candidate will lead the development and implementation of asset management solutions and oversee a team of technical resources.

  • This role requires strong leadership and project management skills, as well as experience in a broad range of technology domains.
  • Excellent communication and problem-solving skills are necessary to drive technology innovations and manage stakeholder expectations.
  • The ideal candidate will have a proven track record in implementing large-scale transformation projects in large enterprises.

Key Responsibilities

  • Leading the development and implementation of asset management solutions.
  • Overseeing a team of technical resources and collaborating with internal stakeholders.
  • Ensuring the successful delivery of projects and meeting deadlines.
  • Developing and maintaining relationships with vendors and contractors.
  • Identifying and mitigating technical risks and issues.
  • Providing regular progress updates to the management team.

Qualifications

  • Degree in Computer Science / Management Information Systems / Software Engineering or a related discipline.
  • At least 12 years' relevant project experience, of which 7 years should be related to project management and/or package solution's architect and/or cut-over / deployment management experience.
  • Experience in a broad range of technology domains, preferably with exposure in the asset management domain and in an operating railway environment.
  • Proven track record in implementing large-scale transformation projects in large enterprises.
  • Strong leadership, stakeholder management, vendor/contractor management and influencing skills.
  • Good problem-solving and risk management skills with logical and analytical mindset.
  • Good communication skills in both English and Cantonese (Putonghua is an advantage).

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