Service Delivery Expert
4 days ago
Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs.
As a Customer Service Officer, you'll play a vital role in delivering exceptional customer experiences. You'll provide timely and effective responses to customer inquiries, ensuring that their financial needs are met.
Key Responsibilities:
- Deliver quality customer service through accurate and efficient counter transactions
- Identify opportunities to meet customers' financial services needs
- Promote digital banking services and products
- Ensure smooth branch operations and achieve satisfactory audit ratings
- Comply with regulatory requirements
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IT Service Delivery Expert
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avature Full timeThe IT Service Delivery Expert role at Bloomberg is focused on ensuring the smooth operation of our financial markets trading and connectivity solutions. As a key member of our global team, you'll be responsible for providing top-notch service delivery to our clients, working closely with our engineering, solutions architecture, and product development teams...
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Service Delivery Expert
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeDah Sing Bank is committed to hiring talented individuals who share our passion for delivering exceptional customer experiences. As a Service Delivery Expert, you will play a critical role in ensuring our customers receive the highest level of service.Your Key Responsibilities:Drive service excellence across all customer touchpointsCollaborate with internal...
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IT Service Delivery Expert
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full timeE.C Technology Ltd. Job Description: We are seeking an IT Service Delivery Expert to join our team and lead the way in providing exceptional IT service experiences to our VIP customers. If you have a passion for delivering outstanding customer service and leveraging your technical expertise to drive business results, this is the perfect opportunity for...
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IT Service Delivery Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Stefanini North America and APAC Full timeAbout the RoleWe are looking for an experienced IT Service Delivery Expert to join our team at Stefanini North America and APAC. As a key member of our IT team, you will be responsible for delivering high-quality IT services to our clients, ensuring their business needs are met.Key ResponsibilitiesTech Support Deliverables: Ensure timely and effective...
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Technical Service Delivery Expert
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Farben Full timeFarben is seeking a skilled Technical Support Engineer to fill the role of Technical Service Delivery Expert. This is a mid-senior level, full-time position that requires at least 5 years of experience in bank or finance customer service.About the PositionIn this role, you will be responsible for delivering exceptional customer service to large corporate...
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Senior Service Delivery Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chubb Life Full timeService Delivery SpecialistWe are seeking a highly motivated and experienced professional to join our team as a SENIOR SERVICE DELIVERY SPECIALIST. In this key role, you will be responsible for delivering exceptional service to our clients, resolving complex issues, and providing expert advice on company policies and procedures.Your primary focus will be on...
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Data Service Delivery Expert
7 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Avature Full timeAbout the RoleThe successful candidate will lead a team of Technical Support Specialists responsible for providing escalated technical support, understanding client data use cases, managing outages, and working with internal and external stakeholders.You will be responsible for developing a high-performing technical team focused on resolving complex client...
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Service Delivery Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Full timeJob SummaryWe're looking for a seasoned professional to lead our Private Banking Process Management team in Hong Kong. As a key expert, you will be responsible for reviewing processes and identifying areas for improvement, ensuring that changes have the required approvals under our Operational Risk Framework.Key responsibilities include:Leading through...
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Cybersecurity Delivery Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Forcepoint Full timeIn today's fast-paced business environment, cybersecurity threats are becoming increasingly sophisticated. At Forcepoint, we recognize the need for robust security measures to protect our customers' sensitive information.We've developed a cutting-edge platform that enables our customers to adopt a Zero Trust approach and prevent data breaches. With our...
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IT Service Delivery Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China PureSoftware Ltd Full timeAbout the RoleWe are looking for an IT Service Delivery Manager to oversee the day-to-day operations of our IT services team. The successful candidate will be responsible for managing problem management related tasks, change management related tasks, and reporting. Additionally, they will contribute to the development of new cloud-based projects.PureSoftware...
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Service Delivery Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeService Delivery Manager (System Infrastructure and Desk-side) Client Description Company: This company is a renowned telecommunications and digital services provider in Asia, known for its comprehensive suite of services and strong commitment to customer satisfaction.Location: Ngau Tau Kok / Kwun TongNature: 1-year Renewable Contract Others • Will...
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Service Delivery Executive
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Williams Lea Full timeWe are seeking a Service Delivery Executive to join our team at Williams Lea. In this role, you will be responsible for overseeing the delivery of our services to clients, ensuring high levels of customer satisfaction, and driving continuous improvement initiatives.The ideal candidate will possess excellent communication and interpersonal skills, be able to...
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IT Service Delivery Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cloudwise Full timeJoin our team at Cloudwise as an IT Service Delivery Specialist! In this role, you'll be responsible for providing guidance and design delivery solutions during key project delivery stages, ensuring seamless transfer of these solutions to the project management team.Our ideal candidate has a strong understanding of ITIL best practices and experience in R&D,...
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Service Delivery Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cognizant Full timeAt Cognizant, we are seeking a highly skilled Service Delivery Manager to join our team. In this role, you will serve as the first point of contact for customers regarding incidents and service requests.As a Service Delivery Manager, you will be responsible for performing hands-on troubleshooting for urgent issues, ensuring committed deliverables and service...
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IT Service Delivery Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full timeE.C Technology Ltd. invites highly motivated individuals to apply for the position of IT Service Delivery Specialist.About the RoleThis exciting opportunity will see you working closely with our esteemed VIP clients, delivering world-class IT support services that exceed their expectations.Key ResponsibilitiesServe as a dedicated point of contact for VIP...
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IT Service Delivery Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full timeJoin Our Team">We are looking for a talented Desktop Support Engineer to join our team at Swing Consulting Ltd.About the Role">This position involves providing technical support services to our internal users, utilizing your expertise in desktop software, MS Windows, O365, Office, and Outlook.Responsibilities">Resolve IT-related issues efficiently, while...
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IT Service Delivery Engineer
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full timeKey ResponsibilitiesAs an IT Service Delivery Engineer at Swing Consulting Ltd., your primary responsibility will be to conduct technical support needs assessment via telephone and email. You will also provide initial support to users, fulfill all contract scope, and ensure timely completion of tasks. Additionally, you will perform ad-hoc IT support duties...
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Service Delivery Manager Lead
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeAbout Classy Wheeler LimitedWe are a renowned telecommunications and digital services provider in Asia, committed to delivering exceptional customer satisfaction.Job OverviewThe Service Delivery Manager Lead will lead our service delivery teams in adherence to ITIL process frameworks, ensuring seamless service delivery across all levels of the organization....
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Event Services Delivery Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeAbout the JobWe are looking for a talented Event Services Delivery Manager to join our team at Kinly's Global Services. The successful candidate will be responsible for managing and coordinating the delivery of our event services, working closely with clients and internal teams to ensure seamless event delivery.The ideal candidate will have a strong...
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Service Delivery Professional
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob Description:In our dynamic banking environment, the role of a Service Delivery Professional is crucial in delivering exceptional customer service to our valued clients. As part of our team at Bank Of China (Hong Kong) Limited, you will be responsible for championing our one-stop personal banking services at branches. Your key objectives will include...