Strategic Leader for Prestige Customer Segment

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

Job Overview

We are seeking a seasoned professional to lead our team in managing high net worth customers in retail banking and private banking.

About the Role

This Senior Manager will be responsible for formulating strategies to improve quality and profitability of our HNW segments, leading the team to support the growth of our DSB VIP Banking portfolio through effective business and marketing plans.

The role covers segment management on HNW customers segment of retail banking and private banking, focusing on achieving business targets and enhancing customer experience.

Key Responsibilities

  • Develop and implement acquisition, growth, and retention strategies for HNW customers to achieve business targets and improve customer experience.
  • Analyze customer behavior and needs based on market research and customer profiles, proposing actionable initiatives to enhance customer acquisition, cross-selling, service upgrade, customer loyalty, and retention.
  • Liaise closely with product and channel teams to cross-sell suitable products and services, uplifting profitability of the HNW segments.
  • Plan, implement, and monitor sales activities, marketing campaigns, and customer events, evaluating and reviewing their effectiveness while ensuring efficient use of approved marketing budgets.
  • Collaborate with counterparts to develop user-friendly and cost-effective sales and service platforms, improving customer experience at various touchpoints.
  • Provide guidance and coaching to subordinates to ensure they are competent in performing their jobs.
  • Support marketing and loyalty programs for private banking segment.

Requirements and Qualifications

  • Degree holder or above in Finance, Marketing, Business Administration, or related disciplines.
  • Minimum 10 years of experience in marketing, preferably in prestige customer segment marketing, and in banking field.
  • Excellent communication and interpersonal skills.
  • Strong quantitative and analytical skills.
  • Self-motivated and detail-oriented.
  • Good command of written and spoken English and Chinese, including Putonghua.

Estimated Salary: HK$600,000 - HK$800,000 per annum, depending on experience and qualifications.



  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Financial GroupDah Sing Financial Group is a leading financial services provider in Hong Kong, offering a comprehensive range of banking, insurance, and financial services through its extensive network of branches in Hong Kong, Macau, and Mainland China.Salary: HK$800,000 - HK$1,200,000 per annumAs a Senior Manager, Segment Management, you...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Hang Seng Bank Limited Career OpportunityWe are seeking a high-calibre professional to join our branch network as Prestige Sales Leader/Manager in Hong Kong.Company OverviewHang Seng is committed to service excellence, providing dynamic working environments, good career development opportunities and competitive compensation packages. Our one-stop wealth...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    About Hang Seng Bank Limited">Hang Seng Bank Limited is a leading financial institution in Hong Kong committed to service excellence. Our people are our most valuable asset and play a crucial role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.">Join Us as a Prestige Sales...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Hang Seng Bank Limited is committed to service excellence and seeks a high-calibre professional to join our branch network as a Prestige Sales Leader/Manager.We are looking for an individual who can formulate and implement localized sales and marketing plans to achieve assigned business targets. The successful candidate will also direct and manage the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing GroupDah Sing Financial Group is a leading financial services group in Hong Kong, offering banking, insurance, and related services through its extensive network of over 70 branches. Our culture values caring, teamwork, and progressiveness, recognizing the uniqueness of each individual while emphasizing growth potential.In this role, you will...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    Dah Sing Financial Group is a leading financial institution in Asia. We are currently seeking a Senior Manager, Segment Management Strategist to join our team.Salary: The estimated salary for this position is HKD 1,200,000 per annum, depending on experience and qualifications.Job Description:Company OverviewWe are a dynamic financial group with a rich...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Financial Group">The Dah Sing Financial Group is a leading financial services company in Hong Kong, offering banking, insurance, and other related services through its extensive network. As a Senior Manager, Strategic Growth, you will be responsible for formulating strategies to improve the quality and profitability of high net worth...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job Description:We are seeking a highly skilled and experienced Strategic Business Segment Lead to join our team at Bank Of China (Hong Kong) Limited.Job Summary:The successful candidate will be responsible for formulating effective cross-border strategies and plans, managing projects from planning to execution, and evaluating the results of different...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Job OverviewWe are seeking a high-calibre professional to join our branch network as Platform Sales Leader in Hang Seng Bank Limited.Company OverviewHang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job Opportunity at Classy Wheeler LimitedWe are seeking a highly skilled Strategic Customer Insight Manager to join our team in Hong Kong. This is an exciting opportunity for a motivated individual to work with a reputable company and contribute to the success of our business.About the RoleThe successful candidate will be responsible for conducting customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    Job SummaryWe are seeking a Digital Transformation Leader - Customer Acquisition to join our team at DBS Bank (Hong Kong) Limited. In this role, you will be responsible for developing and implementing comprehensive data-driven digital strategies and campaigns aligned with overall business objectives.Key ResponsibilitiesDevelop effective digital strategies to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Levin Human Resources Development Limited Full time

    Job OverviewWe are seeking a highly skilled and independent Senior Insights Manager to join our Marketing & Sales team. This individual will be responsible for managing and conducting data analysis, insights & studies for B2C and B2B business & leading new growth area development of the Brand.Key Responsibilities:Collaborate with cross-functional teams to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Unity Partners Full time

    Unity Partners$120,000 - $180,000 per annum (dependent on experience)Job OverviewUnity Partners is a leading consulting firm that helps businesses achieve their goals through strategic transformation. We are seeking an experienced Strategic Transformation Leader to join our team.Key Responsibilities:Collaborate with business partners to develop strategic...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job OverviewWe are seeking a highly experienced Strategic Communications Solutions Leader to join our team at Classy Wheeler Limited.Role SummaryThis is an exceptional opportunity for a seasoned professional to take on a leadership role in our communications engineering division. As a Strategic Communications Solutions Leader, you will be responsible for...


  • Hong Kong, Central and Western District, Hong Kong SAR China Prudential Hong Kong Limited Full time

    Job DescriptionPrudential Hong Kong Limited seeks an experienced Strategic Finance Leader to join its team in Hong Kong. As a key member of the organization, you will be responsible for driving business growth and financial performance through strategic planning and analysis.**About the Role**As a Strategic Finance Leader, you will support the production of...


  • Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    Citi is a leading global bank with a rich history of innovation and commitment to excellence. As a strategic digital transformation leader, you will play a key role in shaping the future of our business by driving digitalization across various areas.About the RoleThis senior leadership position requires a seasoned professional with expertise in digital...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Classy Wheeler Limited, a fast-growing IT & network service solutions provider, is seeking an experienced Strategic IT Project Leader to join our team.Job OverviewWe are looking for a highly motivated and skilled professional with expertise in project management and customer servicing. If you have a strong sense of ownership, innovation, and adaptability,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cognizant Full time

    Job OverviewCognizant is a leading global professional services company that offers full-service capabilities in strategy, technology, and operations. We are currently seeking a highly skilled Digital Transformation Leader to join our team in Hong Kong.About the RoleThis is a unique opportunity to leverage your expertise in driving business growth, managing...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    AIA International Limited is seeking a seasoned professional to drive the development of strategic partnerships and collaborations that advance our mission of helping people live Healthier, Longer, Better Lives.This role offers a unique opportunity to leverage your expertise in strategic planning, financial analysis, and management articulation to drive...


  • Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full time

    Job SummaryWe are seeking a highly experienced and skilled Strategic Procurement Leader to join our team at JC Executive Search.About the RoleThe Strategic Procurement Leader will be responsible for establishing and enhancing corporate policy, procedures, systems, and governance models to improve operational efficiency and effectiveness. This role will also...