Customer Service Operations Manager

We offer a competitive salary package, estimated to be around $80,000 - $110,000 per annum, depending on experience and location.Job Description:As an Assistant Manager, you will play a key role in overseeing the daily operations of our Customer Service Centre. You will work closely with the Manager to ensure that our customers receive exceptional service,...

Job Title: Assistant Manager, Customer Service CentreAt Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture that celebrates diversity and inclusion for our people, customers, and partners. We provide a platform for our team members to excel and make a meaningful...

Your role:Develop and implement effective strategies to manage Contact Centre operations in Hong Kong, ensuring seamless service delivery and cost efficiency.Lead the Contact Centre team to achieve service and cost targets, fostering a culture of excellence and continuous improvement.Key Responsibilities:Plan, implement, and manage Contact Centre operations...

The West Kowloon Cultural District Authority is seeking a dedicated individual to join its team in Venue Operations. As a Senior Customer Services Officer, you will play a vital role in ensuring the smooth operation of performing arts venues and events, delivering exceptional customer service to our patrons.Key responsibilities include:Maintaining the...

At Prudential, we're committed to being partners for every life and protectors for every future. Our inclusive culture ensures that our people, customers, and partners thrive. We provide a platform for our people to excel and make a meaningful impact.This role is key to delivering exceptional customer experiences. As a Customer Service Operations Specialist,...

Key Responsibilities:Maintain warehouse management systems on a daily basis to ensure smooth operations.Collaborate closely with the operations team in the warehouse to achieve common goals.Provide excellent customer service by responding to customer inquiries in a timely and professional manner.Coordinate the work of other customer service personnel to...

About HSBCHSBC is a world-class institution dedicated to delivering on promises made to our clients. As a leading global bank, we offer a wide variety of life insurance products and services throughout the Asia-Pacific region.Career OpportunitiesWe are seeking a high-calibre professional to join our team as a Manager Customer Service in our Insurance...

At Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make an impact, supporting their career ambitions. We pledge to make Prudential a place where you can...

About the RoleAs a Customer Service and Operations Coordinator at AIA, you will play a vital role in providing exceptional services to our customers.The primary focus of this position is to handle customer inquiries, resolve issues, and provide information related to sales, billing, and service requests.You will be responsible for:Providing timely and...

About AIA International LimitedAIA International Limited is a leading life insurance company that has been helping people live Healthier, Longer, Better Lives for over 90 years. We are committed to providing innovative and customer-centric solutions that meet the evolving needs of our customers.About the RoleWe are seeking a highly motivated and experienced...

The West Kowloon Cultural District Authority seeks talented individuals to excel in the role of Customer Services Officer, Venue Operations.Key responsibilities include:Providing exceptional customer service at the information counter, managing the cloakroom, and handling sales transactions at the service bar.Ensuring smooth operations of performing arts...

Join Classy Wheeler Limited, a dynamic and innovative company, as a Customer Service Operations Coordinator. In this exciting role, you will have the opportunity to make a real impact on our customer experience.About the RoleWe are seeking an experienced professional to handle customer inquiries, provide after-sales support, and ensure exceptional customer...

The West Kowloon Cultural District Authority is seeking a highly skilled Customer Service Manager to join their team. This is a unique opportunity to work in a dynamic and fast-paced environment, delivering exceptional customer service and driving business growth.The successful candidate will be responsible for:Managing and supervising a customer service...

Customer Service ManagerHSBC is seeking a highly skilled Customer Service Manager to join our team in Hong Kong. As a key member of our Customer Service team, you will be responsible for managing and monitoring the team to meet service standards, ensuring timely updates to procedure manuals, and supporting new projects.Key Responsibilities:Manage and monitor...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Officer to join our Venue Operations team at the West Kowloon Cultural District Authority. The successful candidate will be responsible for delivering exceptional customer service, ensuring smooth operation of our performing arts venues and events, and providing administrative...

Ocean Park seeks an experienced Retail Operations Manager to lead the retail operations of Water World. Sales and RevenueThe incumbent will be responsible for achieving sales targets and delivering exceptional customer service to the park's guests. The estimated monthly salary is $20,500 with a new joiner incentive of $6,000.Key ResponsibilitiesLead the...

**About the Role:**We are seeking an experienced Business Operations Manager to join our team at China Mobile International Limited.**Responsibilities:Develop and implement business operation strategies to improve efficiency, reduce costs, and enhance customer satisfaction.Oversee daily accounting operations, including financial reporting, month-end...

About the Role:TaiKang (Hong Kong) Preparatory Office is seeking a highly skilled Senior Customer Services Manager to lead our customer service and operations team. The ideal candidate will have a strong background in customer service and operations management, with a proven track record of driving business growth and improving customer...

About the RoleWe are seeking a highly motivated and customer-focused Customer Service Manager to join our team at Company 28 - Manulife (International) Limited. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses...

About the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Company 28 - Manulife (International) Limited. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead a team of...