Customer Service Officer

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China JLL Full time

About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Officer. In this role, you will be responsible for providing exceptional service to our clients and guests, ensuring a seamless and professional experience.

Key Responsibilities

  • Provide professional and polite responses to phone calls and in-person inquiries
  • Manage employee and guest badges and building card records
  • Assist with meeting and conference room bookings
  • Support and coordinate workplace initiatives
  • Follow up on client requests and complaints

Requirements

  • Diploma or above with previous experience as a Receptionist or related role
  • Proficient in phone systems and providing professional and polite responses
  • Excellent communication, organizational, and multitasking skills

About JLL

JLL is a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world. Our core values of teamwork, ethics, and excellence are fundamental to everything we do.

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Location

Quarry Bay, Hong Kong



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