Customer Service Officer
4 weeks ago
About the Role
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Officer. In this role, you will be responsible for providing exceptional service to our clients and guests, ensuring a seamless and professional experience.
Key Responsibilities
- Provide professional and polite responses to phone calls and in-person inquiries
- Manage employee and guest badges and building card records
- Assist with meeting and conference room bookings
- Support and coordinate workplace initiatives
- Follow up on client requests and complaints
Requirements
- Diploma or above with previous experience as a Receptionist or related role
- Proficient in phone systems and providing professional and polite responses
- Excellent communication, organizational, and multitasking skills
About JLL
JLL is a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world. Our core values of teamwork, ethics, and excellence are fundamental to everything we do.
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
Location
Quarry Bay, Hong Kong
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