Claims Management Professional

7 days ago


Hong Kong Island, Hong Kong SAR China Chevalier Group Full time

Chevalier Insurance Company Limited is one of the major property and casualty insurers in Hong Kong, providing a wide range of general insurance services. Our leading position is strengthened by our professionalism and deep knowledge of the field, as well as our provision of value-added services for injured workers.

Job Summary

We are seeking an experienced Assistant Claims Manager to join our team. The successful candidate will be responsible for managing and supervising subordinates to handle insurance claims and ensure a smooth day-to-day operation.

Main Responsibilities:

  • Manage and supervise subordinates to handle insurance claims efficiently.
  • Handle and manage litigation and direct settlement cases with minimal risk exposure.
  • Provide exceptional customer service to clients through prompt and effective communication.
  • Develop and implement suitable training programs for the Claims Team to enhance their skills and knowledge.
  • Assist the Claims Manager in preparing management reports and statistics for review.
  • Perform ad-hoc projects as assigned by the Claims Manager.

Requirements:

  • Degree holder with professional qualifications such as ANZIIF/ACII.
  • Minimum 5 years of relevant experience in handling insurance claims, preferably in EC and casualty cases; supervisory and management experience is required.
  • Possess relevant legal knowledge will be an advantage.
  • Good command of written and spoken Chinese and English and fluent in Mandarin.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Strong career-minded, enthusiastic, able to work independently and under pressure.


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