Assistant Manager
7 days ago
Chevalier Insurance Services is dedicated to providing a comprehensive range of general insurance solutions to meet the needs of our clients. Our staff are committed to delivering exceptional service and supporting injured workers through challenging times.
About the RoleThis Assistant Claims Manager position is pivotal in ensuring that our claims operations run smoothly. You will oversee and guide subordinates to successfully manage insurance claims, minimize risks, and foster strong relationships with our clients.
Key Duties and Responsibilities:
- To manage and supervise subordinates to handle insurance claims with efficiency and effectiveness.
- Coordinate and manage litigation and direct settlement cases with precision and attention to detail.
- Maintain open lines of communication with clients to provide them with timely updates on their claims progress.
- Develop customized training plans to equip the Claims Team with the necessary skills and knowledge.
- Collaborate with the Claims Manager to prepare management reports and statistical analyses for review purposes.
- Complete tasks and projects assigned by the Claims Manager with high levels of quality and productivity.
Desirable Qualifications:
- Degree holder with professional certification in areas like ANZIIF/ACII.
- A minimum of five years of experience in processing insurance claims, preferably in EC and casualty cases, coupled with supervisory and management experience.
- Familiarity with relevant legislation would be beneficial.
- Excellent language skills in both Chinese and English, with proficiency in Mandarin.
- Working knowledge of MS Office applications (Word, Excel, PowerPoint).
- Highly motivated, driven, and capable of working under tight deadlines.
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