Claims Officer
4 days ago
Join a dynamic team at a leading international insurer and take the next step in your career. We are looking for a detail-oriented and customer-focused Claims Officer to handle personal lines claims efficiently and professionally.
Key Responsibilities
- Handle personal lines claims, including motor, travel, and home insurance, from notification to settlement.
- Assess claims, review policy coverage, and determine liability in accordance with company guidelines.
- Communicate with policyholders, brokers, and service providers to ensure timely claims processing.
- Ensure adherence to internal policies, regulatory requirements, and industry best practices.
- Maintain accurate claims records and provide regular reports to management.
- Support process improvements and contribute to the efficiency of the claims team.
Requirements
- Bachelor's degree in Insurance, Business, or a related discipline.
- Minimum 1 year of experience in handling personal lines claims.
- Strong knowledge of general insurance products and claims processes.
- Excellent communication and negotiation skills.
- Customer-oriented with a proactive approach to resolving claims issues.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in both written and spoken English, Cantonese, and Mandarin.
What We Offer
- Opportunities for career development within a global insurer.
- Supportive and dynamic team environment.
- Competitive remuneration and benefits package.
Entry level
Employment typeFull-time
Job functionCustomer Service and Other
IndustriesInsurance, Insurance Agencies and Brokerages, and Insurance and Employee Benefit Funds
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