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Business analyst manager, claims excellence
1 month ago
Business Analyst Manager, Claims Excellence (12 months contract)Be among the first 25 applicants Act as a SME (Subject Matter Expert) and independently attend different workstreams in the Project Plan Perform business analysis and design. Work with the business to identify the organisation's strengths and weaknesses, suggest areas for improvement, and define integrated business solutions for Operations Department and internal and external entities. Manage the Business Users to ensure that UATs are conducted properly and efficiently Manage, Coach and Train junior Business Analysts in the team Conduct feasibility studies, develop business cases, and draft proposals for evaluation by appropriate stakeholders. Facilitate and negotiate business case buy-in from key stakeholders to obtain the best outcome for the organisation where improvements and efficiencies gains across organisational boundaries and budgets, and to ensure smooth implementation and change. Work with project and programme management to contribute to project briefs, project initiation documents (PIDs), and project documentation, where required. Identify, elicit, and review documentation of business requirements gathered by Business Analyst(s)Provide a framework for Business Analyst(s) to follow to ensure that structured requirements are gathered using best practice techniques and professional standards, business rules are defined clearly, and communicate requirements to Technology Team(s) for the successful implementation of business solutions. Produce test plans and scenarios on behalf of the business and ensure that Business Analyst and Business User execute the test plans efficiently and effectively to ensure that product and processes are acceptable with minimal risk before becoming operational. Create training materials and documentation for future business processes, business solutions, and operating models and deliver training on these. Collaborate with the project manager in enforcement of project deadlines, schedules, and project management office (PMO) methodologies. Maintain appropriate professional designations and up-to-date knowledge of the sector, current business analysis, and IT techniques and tools. Carry out all duties with regards to Bupa's policies and procedures. Qualifications, Training and Experience6-7 years' experience in a managerial role leading a team of Business Analyst(s)University degree in Computer Science, IT or relevant disciplines. Recognised Project Management qualification (e.g. Prince2 Practitioner, PMP) (Desirable). Proven track record of successful launches of Claims Management system(s) in the Insurance industry will be an asset Bupa offers 5 days' work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc. Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa. Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that match your profile. All personal data of unsuccessful applications will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request. Seniority level Mid-Senior level Employment type Contract Job function Other Industries Insurance#J-18808-Ljbffr
