Business Process Analyst

4 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Reinsurance Group of America, Incorporated Full time

RGA is a purpose-driven organization dedicated to solving today's challenges through innovation and collaboration.

Job Description:

  • The Contract Business Administration Analyst will be responsible for the end-to-end processing of Life and Living Benefits treaties/products and the corresponding client data in RGA administration and claims system.

  • This role requires implementation and maintenance of the system, as well as acquiring knowledge on insurance and reinsurance operations to ensure smooth processing of client data.

  • The successful candidate will also contribute to the team building spirit within the organization and function as an active participant in a team-orientated environment.

  • Maintaining accurate records, performing quality checks and adhering to regulatory requirements are key responsibilities of this role.

Duties and Responsibilities:

  1. Process data in RGA administration and claim system including daily ETL (Extract, Transform, Load) exercise.

  2. Validate Premium and Claims statements against treaty terms and conditions. Identify and explain the variance to the manager. Take appropriate actions according to the principle and guidelines.

  3. Assist compliance tasks to fulfill regulatory requirements.

  4. Analyze treaty information and transform it to match RGA administration system attributes.

  5. Support the business development, pricing, valuation and finance department by performing data extraction, month-end tasks or ad-hoc reports.

  6. Communicate with clients for clarification or to follow up on any outstanding issues.

Requirements:

  • University degree in Mathematics, Statistics, Computing Science, Business Administration, Business Analysis or other related disciplines.

  • 1-3 years' work experience in the financial industry, preferably life insurance/reinsurance.

  • Proficient in Microsoft Office Applications and database software such as MS Excel (PivotTable, Power Query), SQL related applications.

  • Capable of using automation tools (e.g. Python, VBA, Power Automate) is a plus.

  • Ability to work on multiple tasks and manage competing deadlines.

  • Client focused and a self-starter, driven in pursuit of targets.

  • Good analytical, problem solving skills.

  • A positive attitude when dealing with people, shares openly and willingly, demonstrates cooperation and flexibility.

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