Business Process Improvement Analyst
5 days ago
The ideal candidate will be responsible for analyzing business processes to identify opportunities for automation across various business units. This involves working closely with stakeholders to understand business requirements and managing project scope accordingly.
Key responsibilities include creating project plans, monitoring timelines, and providing stakeholder management. The analyst will also define and document functional requirements through process definition documents (PDD) and assist in defining acceptance criteria and supporting user acceptance test (UAT) planning.
In addition to these tasks, the successful candidate will possess skills in process mapping, analysis of as-is and to-be processes, and gap assessments. They will also provide general daily support and work from our Science Park location.
To succeed in this role, applicants should hold a degree in Information Technology, Computer Science, or Business Studies and have 1-3 years of working experience in retail banking industry with solid business analysis experience. Experience in banking or RPA is highly preferred, as well as knowledge of Python. Strong presentation, negotiation, organization, and problem-solving skills are essential.
A good command of written and spoken English, Cantonese, and Mandarin is required. As part of our team at Bank Of China (Hong Kong) Limited, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.
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