Process Improvement Coordinator
1 week ago
The Bank of East Asia, Limited (BEA) is committed to delivering exceptional customer service and experience. We are seeking an experienced Service Quality Manager to join our team and contribute to this mission.
In this role, you will be responsible for:
- Developing and implementing quality improvement initiatives to enhance customer satisfaction and loyalty
- Investigating and resolving customer complaints and feedback in a timely and efficient manner
- Collaborating with cross-functional teams to ensure effective complaint handling and resolution
To succeed in this role, you will require:
- Strong analytical and problem-solving skills, with the ability to communicate complex issues to stakeholders
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams
- Proven experience in customer service or quality assurance, with a track record of delivering results-oriented solutions
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Business Process Improvement Expert
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miki Travel Asia Full timeMiki Travel Asia is looking for a seasoned Business Process Improvement Expert to lead our efforts in enhancing business efficiency and productivity. As a Business Process Improvement Expert, you will identify areas for improvement and develop strategic plans to implement change.Key Responsibilities:Analyze business processes and identify opportunities for...
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Business Process Improvement Manager
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China HTK Full timeTransforming HTK OperationsAt HTK, we are committed to driving transformation and operations excellence. To achieve this goal, we need a highly motivated and experienced professional to join our team of Change Agents. As an Operational Excellence Lead, you will be responsible for leading the transformation of our operations, driving business process...
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Insurance Process Improvement Analyst
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Ploy Full timeAbout Ploy:Ploy is a leading consulting firm specializing in insurance process improvement. We work closely with clients to understand their needs and provide tailored solutions to enhance operational efficiency and drive business growth.Job Description:We are seeking an experienced Business Analyst to join our team.The successful candidate will work closely...
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Business Process Improvement Analyst
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Tek Systems Full timeWe are looking for a talented Business Analyst to join our team at Tek Systems. As a Business Analyst, you will play a critical role in analyzing business processes and identifying opportunities for improvement. Your expertise will help us design and implement effective solutions that enhance operational efficiency and customer satisfaction.About the...
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Business Process Improvement Analyst
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob Description:The ideal candidate will be responsible for analyzing business processes to identify opportunities for automation across various business units. This involves working closely with stakeholders to understand business requirements and managing project scope accordingly.Key responsibilities include creating project plans, monitoring timelines,...
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Process Improvement Analyst
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Kowloon Dairy Ltd. Full timeBenefitsWe offer competitive salaries, excellent benefits, and opportunities for career growth and development.This is an excellent opportunity for individuals who are passionate about working in a dynamic and fast-paced environment.
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Transformation and Improvement Leader
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Watson Recruitment Ltd (Hong Kong) Full timeAs a key member of our client's team, the Process Re-engineering Manager will be responsible for driving operational excellence across the manufacturing sector. This includes creating and implementing operational frameworks, managing production documentation, and providing training and guidance to staff.Designing and implementing process improvements that...
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Procurement Process Improvement Expert
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full timeAbout This RoleWe are seeking a skilled procurement specialist to lead our team in driving strategic procurement initiatives. The successful candidate will have a strong background in procurement and supply chain management.Assist in developing and implementing procurement strategies aligned with business objectives.Build and maintain relationships with...
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Continuous Improvement Director
24 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Watson Recruitment Ltd (Hong Kong) Full timeKey Accountabilities:The successful candidate will have the following key accountabilities:Create and implement operational frameworks and guidelines for seamless collaboration between various teams.Define user requirements, execute UAT, and prepare for rollouts of new processes.Manage production documentation by writing, updating, and re-engineering manuals...
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Corporate Quality Improvement Officer
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeThe Quality Improvement Assistant is a critical role in ensuring the delivery of exceptional services at Mass Transit Railway. As part of our team, you will be responsible for coordinating quality assurance culture training and promotional events.Key ResponsibilitiesDevelop and implement quality assurance initiatives to drive excellence throughout the...
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Network Systems Integration Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Tech Mahindra Business Process Services Full timeJob DescriptionTech Mahindra Business Process Services is a global leader in providing innovative solutions to its clients. Our company operates in over 90 countries, delivering cutting-edge technology and robust processes that enable our clients to transform and scale at speed.We are seeking an experienced Network Systems Integration Specialist to join our...
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Process Optimization Lead
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Watson Recruitment Ltd (Hong Kong) Full timeManufacturing Operations Improvement LeadWe are seeking a highly skilled professional to lead process improvement initiatives in the manufacturing sector. As a Process Re-engineering Manager, you will be responsible for driving operational excellence and improving collaboration between teams.About the Role: Design and implement operational frameworks for...
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Supply Chain Improvement Professional
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeThe ideal candidate will have a strong background in supply chain management, logistics, and transport, with a minimum of 5 years' experience in railway inventory system, accounting, and data control. Proven hands-on experience in world-class ERP Systems and familiarity with railway supply chain are essential.Responsibilities:Develop supply chain and...
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Freight Operations Coordinator
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lalamove Full timeAbout the Role">We are seeking a highly motivated Freight Operations Coordinator to join our team in Baguio. As a key member of our logistics team, you will be responsible for coordinating the movement of goods and ensuring timely delivery to our customers.">Your primary focus will be on building a strong network of trucking companies in Baguio, identifying...
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Operations Improvement Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Watson Recruitment Ltd (Hong Kong) Full timeProcess Re-engineering Manager OpportunityWe are looking for a skilled professional to join our client in the manufacturing sector as a Process Re-engineering Manager. The successful candidate will be responsible for leading process transformation initiatives and driving operational improvements.Key Responsibilities: Create and implement operational...
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Railway Inventory Coordinator
24 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob Overview:The Mass Transit Railway is looking for a highly skilled Railway Inventory Coordinator to coordinate and manage railway inventory items. The ideal candidate will work with stakeholders, implement inventory management systems, and perform analytical tasks.Key Responsibilities:Coordinate and manage inventory items for rolling stock,...
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IT Financial Analyst
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Argyll Scott Full timeTransformative OpportunityAn insurance company is undergoing a significant transformation of their Financial Reporting function, with a focus on automation. The ideal candidate will have experience in process improvement and be able to identify pain-points within current processes and systems.ResponsibilitiesGather and document requirements, process maps,...
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Business Process Innovator
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Henderson Land Development Company Limited Full timeKey Responsibilities- Spearhead the development & implementation of digital solutions to streamline business processes and fulfill strategic objectives- Cultivate innovative initiatives, elevate digital capabilities and ensure alignment of digital solutions with overarching business goals- Identify & recommend innovative technologies to streamline processes,...
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Project coordinator
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China RDP Creative Full timeRDP is a market leader in the design and manufacturing of promotional and retail products for globally market-leading entertainment brands and IP rights holders. The Project Coordinator is responsible for overseeing the end-to-end management of projects for the product lifecycle, ensuring timely execution and delivery in line with client requirements. Acting...
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Engineering Process Optimization Lead
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeAbout UsAt Classy Wheeler Limited, we strive to be a leader in the IoT industry by providing innovative solutions that meet the needs of our customers. We believe that our employees are our greatest asset and we invest heavily in their development and growth.Job Summary:We are seeking an experienced Configuration Manager to join our Engineering team. The...