Claims Officer, Travel

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China Generali Hong Kong Full time

Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Responsibilities:
  • Responsible for managing claims including coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits
  • Demonstrate a basic standard of technical claims competence for handling all Travel and Accident & Health Insurance claims to ensure achieving service turnaround time and KPI targets
  • Participate in-service meetings with client groups
  • Provide quality customer services and handle relevant complaint cases
  • Assist in workflow review, continuous claims process implementation and improvement
  • Assist in compiling regular management reports
  • Handle ad hoc projects such as systems enhancement and reporting as assigned
Key Requirements:
  • Degree holder or tertiary graduate with professional qualifications in insurance or related disciplines
  • Minimum 2 years of experience in handling Travel or Accident & Health insurance claims
  • Customer-oriented with good communication and interpersonal skills
  • Good team player, able to work independently and under pressure
  • Result-oriented and self-motivated
  • Analytical and detailed-minded in problem-solving
  • Strong sense of responsibility with a high level of integrity and trust
  • Good command of both written and spoken English and Chinese
  • Sound PC skills in MS Word, Excel & Chinese word processing
Seniority Level:

Entry level

Employment Type:

Full-time

Job Function:

Other

Industries:

Insurance

#J-18808-Ljbffr

  • Hong Kong, Central and Western District, Hong Kong SAR China FLYHIGH TRAVEL LIMITED Full time

    Company Description Flyhigh Travel is a new-generation e-commerce travel platform for local experiences with a strong presence in key Southeast Asia markets such as Singapore, Hong Kong, and Macau. The company aims to make travel more accessible, convenient, instantaneous, and affordable. With services including visa assistance and digitalized tours,...


  • Hong Kong, Central and Western District, Hong Kong SAR China FLYHIGH TRAVEL LIMITED Full time

    Job DescriptionFlyhigh Travel Limited is seeking a seasoned professional to fill the role of Travel Sales Consultant. In this position, you will have the opportunity to utilize your expertise in travel sales and customer service to deliver exceptional experiences for our clients. Your primary responsibility will be to assist clients in planning customized...

  • Claims Examiner

    2 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full time

    Join to apply for the Claims Examiner role at Chubb 3 days ago Be among the first 25 applicants Responsibilities Handle, examine and settle Accident & Health claims according with Company philosophy and guidelines Comply with claims instructions and provide quality work effectively and efficiently Handle related enquiries from the policyholders, brokers or...


  • Hong Kong, Central and Western District, Hong Kong SAR China Generali Hong Kong Full time

    Job Description:We are seeking a highly motivated and detail-oriented individual to join our team as an Insurance Claims Specialist. As a key member of our claims department, you will be responsible for managing claims related to Travel and Accident & Health Insurance.Your primary objective will be to ensure timely and accurate processing of claims, while...


  • Hong Kong, Central and Western District, Hong Kong SAR China Generali Hong Kong Full time

    About the Role:This is an exciting opportunity to join our team as a Travel and Health Insurance Professional. We are looking for a motivated and results-driven individual to manage claims related to Travel and Accident & Health Insurance.In this role, you will be responsible for ensuring timely and accurate processing of claims, while providing exceptional...


  • Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full time

    About the Role:This role is responsible for handling Accident & Health claims in accordance with Chubb's philosophy and guidelines. The successful candidate will have excellent communication skills, a strong understanding of claims procedures, and the ability to work effectively in a team environment.Key Responsibilities:Handle, examine, and settle Accident...


  • Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full time

    Job Description:Key Responsibilities:Handle claims in accordance with Chubb's philosophy and guidelinesEnsure compliance with claims instructions and provide high-quality workProvide excellent customer service to policyholders, brokers, and relevant partiesSupport the manager in implementing initiatives to improve performanceMaintain positive relationships...


  • Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full time

    We're seeking a highly motivated and results-driven Chubb Claims Handler to join our team.As a Claims Handler, you will be responsible for handling, examining and settling Accident & Health claims in accordance with our company philosophy and guidelines.You will work closely with the management team to implement initiatives to improve performance and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full time

    At Chubb, we're seeking a highly skilled Insurance Claims Examiner to join our team. The successful candidate will be responsible for handling, examining and settling Accident & Health claims in accordance with our company philosophy and guidelines.The ideal candidate will have a Bachelor's degree in any discipline and 1-2 years of work experience in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full time

    Are you a detail-oriented and organized individual looking for a challenging role? We're currently seeking a Accident and Health Claim Specialist to join our team at Chubb.The key responsibilities of this role include examining and settling Accident & Health claims, handling related enquiries from policyholders, brokers and relevant parties, and supporting...


  • Hong Kong, Central and Western District, Hong Kong SAR China Scarborough Insurance Brokers Limited Full time

    Scarborough Insurance Brokers Limited is seeking a highly organized Claims and Policy Administrator to support our insurance business. In this role, you will be responsible for coordinating claims and policy administration, ensuring seamless service delivery to our clients.Main Responsibilities:Coordinate claims processing and policy renewalsHandle customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group (Global) Ltd Full time

    (Senior) Manager - General Insurance Claims Our client, a prominent international insurer, is seeking a (Senior) Claims Manager to join their team. Candidates with more experience may be considered for a Senior Manager position. Key Responsibilities: Oversee and manage the daily operations of the entire Claims Department. Develop and mentor team members to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full time

    Role Summary:We are seeking a skilled Claims Handling and Settlement Expert to join our team. The successful candidate will have a strong understanding of claims procedures, excellent communication skills, and the ability to work effectively in a team environment.Key Responsibilities:Handle, examine, and settle Accident & Health claimsComply with claims...

  • Travel Retail

    6 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Shiseido Full time

    Shiseido Travel Retail specializes in Duty-Free distribution (Airports, Downtown Stores). This role involves collaborating with internal and external stakeholders, including Brand holders, regional teams, and vendors in a fast-paced environment. Reporting to the Area Sales Manager, the Commercial Executive acts as an interface between the Area Sales...

  • Accounting Officer

    6 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full time

    Accounting Officer (AP focused) – Charity Operations (YY - CF - AP0256) Hong Kong Island, Hong Kong Salary: Annual Bonus Our client is a charity organization and they are seeking an Accounting Officer to support the payment and administration functions of the Charities payment team. This role involves vetting payment claims for approved projects to ensure...

  • Global IT

    3 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China Miki Travel Asia Full time

    IT Business Analysis is a role within Global IT Service and works closely with Product Owners, Project Teams, and the Programme Management Office from the startup stage till the closing stage of assigned projects and supports business planning. Another key area is the efficient handling of business engagement and user meetings facilitation in order to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Generali Hong Kong Full time

    Risk Management Associate - Job Summary:We are seeking a highly skilled Risk Management Associate to join our team. The successful candidate will be responsible for managing claims related to Travel and Accident & Health Insurance.As a key member of our claims department, you will work closely with internal stakeholders to resolve claims-related issues and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Lockton Full time

    Job Overview:Lockton is the largest privately held insurance broker in the world and 10th largest overall. With over 140 offices, 10,750+ associates serving more than 65,000 clients globally.Responsibilities:Deliver professional insurance advice and day-to-day service to designated accounts on general insurance in accordance with internal control/compliance...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bupa Full time

    Business Analyst Manager, Claims Excellence (12 months contract)Be among the first 25 applicants Act as a SME (Subject Matter Expert) and independently attend different workstreams in the Project Plan Perform business analysis and design. Work with the business to identify the organisation's strengths and weaknesses, suggest areas for improvement, and define...


  • Hong Kong, Central and Western District, Hong Kong SAR China Ares Management Corporation Full time

    Job DescriptionMeetings & CalendaringCoordinate internal and external meetings, conference calls, and video conferences using Outlook and Zoom.Prioritize calendar items on behalf of professionals and keep them informed of meeting changes.Schedule meetings and conference rooms as needed.Travel & ExpensesCoordinate domestic and international travel...