Customer-Centric Claims Advocate

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group (Global) Ltd Full time
Claims Officer Job Summary:

We are seeking a Customer-Centric Claims Advocate to join our Gravitas Recruitment Group (Global) Ltd team. The successful candidate will handle personal lines claims efficiently and professionally, ensuring excellent customer service and resolving claims issues proactively.

Main Responsibilities:
  • Assess claims, review policy coverage, and determine liability.
  • Communicate with policyholders, brokers, and service providers.
  • Maintain accurate claims records and provide regular reports to management.

Requirements:
  • Bachelor's degree in Insurance, Business, or a related discipline.
  • Minimum 1 year of experience in handling personal lines claims.
  • Strong knowledge of general insurance products and claims processes.

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