Logistics officer

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Siemens Mobility Full time

Logistics Officer

Smart Infrastructure - Logistics

Responsibilities:

The successful candidate will be responsible for providing customer service support to customers in the Asia Pacific and Middle East region, manage inbound and outbound deliveries and stock movement within our Asia Pacific Hub in Singapore. The primary responsibilities include:

  • Sales Orders Fulfillment
  • Being the 1st contact to customer to manage daily communications on all inquiries/ issues/ complaints.
  • Coordinate with HQ Supply Managers and Factories to ensure on-time deliveries
  • Arrange deliveries from Distribution Centers in Singapore and Germany to Asia Pacific and Middle East customers
  • Manage deliveries directly from Factories to our end customers
  • Coordinate shipments with Forwarders
  • Handle customer claims and inquiries from CRM system
  • Manage return shipments from customers
  • Provide effective solutions to maintain customer satisfaction
  • Data analysis to monitor Logistical KPI
  • Ad hoc tasks as required by Management
Requirements:

Individuals who meet the following requirements or possess the equivalent combination of competence and experience are invited to apply:

  • Degree holder in Logistics, Supply Chain Management, Business Administration, or related disciplines
  • 1-2 years of relevant working experience is an advantage
  • Good analytical and communication skills
  • Self-motivated, independent, and able to work under pressure
  • Good command in both written and spoken English and Chinese. Proficient in Mandarin is an added advantage
  • Well-versed in MS Office applications such as Word, Excel, PowerPoint etc.
How to apply:

We are an equal opportunity employer and welcome applications from all qualified candidates. Attractive remuneration package and excellent career prospects will be offered to the right candidate. Interested persons, please send your full resume with expected salary in your application by clicking "APPLY NOW".

Applicants not hearing from us within 4 weeks from the date of advertisement may consider their applications filed for future reference. We reserve the right to review applications received for suitability for other posts within the company. Personal data provided by job applicants will be used strictly for recruitment related purposes only. We shall retain the personal data of unsuccessful applicants for 1 year.

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