Life Insurance Claims Professional

4 days ago


Hong Kong Island, Hong Kong SAR China Prudential Hong Kong Limited Full time

At Prudential Hong Kong Limited, we strive to be partners for every life and protectors for every future. Our purpose drives us to create a culture where diversity is celebrated and inclusion assured.

We are seeking a skilled Life Insurance Claims Professional to join our team. As a key member, you will play a crucial role in facilitating the decision-making process on underwriting, compliance, and premium financing after case submission.

The successful candidate will have a Bachelor's degree or diploma and at least 4 years of experience in individual life insurance claims. Proficiency in English and Cantonese is essential, as well as strong communication and interpersonal skills. A good team player who is eager to learn and strive for improvement will excel in this role.

Responsibilities include:

  1. Following up on additional supporting documents to facilitate the decision-making process
  2. Approving claims cases within the set timeframe
  3. Conducting thorough claims investigations
  4. Preparing tailored-made letters (including decision and investigation letters)
  5. Handling ad hoc assignments from management
  6. Responding to agents' enquiries and other agent-related enquiries

We offer a platform for growth and development, with opportunities for training and career advancement. If you are a motivated and detail-oriented individual with a passion for life insurance, please apply.



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