Insurance Claims Supervisor

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Harvest Personnel Agency Full time
Job Description:
The Insurance Claims Supervisor - Life and Medical role is a critical position at Harvest Personnel Agency that requires a seasoned professional with a strong background in claims management. The ideal candidate will have excellent leadership skills, the ability to work independently, and a solid understanding of the life insurance industry. This position offers a unique opportunity to lead a team, assess complex claims, and contribute to the development of Claims Guidelines and Manuals.

Responsibilities:
  • Lead a team to achieve pre-set service standards and ensure smooth operation.
  • Develop and implement effective claims strategies.
  • Collaborate with auditors to conduct claims audits.
  • Participate in system design and testing to improve claims processing efficiency.
  • Handle claims-related inquiries and complaints from clients and internal stakeholders.
  • Provide training and coaching to team members to enhance their skills and knowledge.

Requirements:
  • 6 years of experience in claims within the life insurance industry, including at least 2 years of supervisory experience.
  • Excellent leadership and communication skills.
  • Strong analytical and problem-solving skills.
  • Proficient in written Chinese and English.


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