Insurance Claims Specialist

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Chevalier Group Full time
Job Overview
Chevalier Insurance Company Limited is a leading property and casualty insurer in Hong Kong, providing a wide range of general insurance services. Our commitment to professionalism and expertise has solidified our position as a major player in the industry.

Key Responsibilities
  • Supervise and manage subordinates to ensure efficient claims handling and smooth day-to-day operations.
  • Manage litigation and direct settlement cases, ensuring timely and effective resolution.
  • Provide exceptional customer service to clients, addressing their queries and concerns with professionalism and courtesy.
  • Develop and implement training programs for the Claims Team, enhancing their skills and knowledge to meet industry standards.
  • Collaborate with the Claims Manager to prepare management reports and statistics, facilitating informed decision-making and strategic planning.
  • Assume responsibility for ad-hoc projects assigned by senior management, applying critical thinking and problem-solving skills to drive results.

Requirements
  • Degree holder with professional qualifications such as ANZIIF/ACII.
  • A minimum of 5 years' experience in handling insurance claims, preferably in EC and casualty cases, with supervisory and management experience required.
  • Relevant legal knowledge is an asset.
  • Excellent command of written and spoken Chinese and English, with fluency in Mandarin.
  • Proficiency in MS Word, Excel, and PowerPoint.
  • Strong career ambitions, enthusiasm, ability to work independently, and under pressure.


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