Insurance Claims Specialist
2 weeks ago
Chevalier Insurance Company Limited is a leading property and casualty insurer in Hong Kong, providing a wide range of general insurance services. Our commitment to professionalism and expertise has solidified our position as a major player in the industry.
Key Responsibilities
- Supervise and manage subordinates to ensure efficient claims handling and smooth day-to-day operations.
- Manage litigation and direct settlement cases, ensuring timely and effective resolution.
- Provide exceptional customer service to clients, addressing their queries and concerns with professionalism and courtesy.
- Develop and implement training programs for the Claims Team, enhancing their skills and knowledge to meet industry standards.
- Collaborate with the Claims Manager to prepare management reports and statistics, facilitating informed decision-making and strategic planning.
- Assume responsibility for ad-hoc projects assigned by senior management, applying critical thinking and problem-solving skills to drive results.
Requirements
- Degree holder with professional qualifications such as ANZIIF/ACII.
- A minimum of 5 years' experience in handling insurance claims, preferably in EC and casualty cases, with supervisory and management experience required.
- Relevant legal knowledge is an asset.
- Excellent command of written and spoken Chinese and English, with fluency in Mandarin.
- Proficiency in MS Word, Excel, and PowerPoint.
- Strong career ambitions, enthusiasm, ability to work independently, and under pressure.
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