Insurance Claims Examiner

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

Complex Claims Examiner Role

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We are seeking a skilled Complex Claims Examiner to join our team.

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In this role, you will be responsible for managing key claims handling enquiries, coverage determination, quantum analysis, and legal liability assessment within authority limits.

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You will work closely with the Team Manager/Senior Adjuster to ensure effective vendor and litigation management on complex claims.

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The successful candidate will develop communication for internal stakeholders, strive for continuous improvement in claim file handling, and contribute to maintenance of best practice procedures for complex claims.

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Key Accountabilities

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  • Tackle complex claims efficiently and effectively, minimizing indemnity exposure and mitigating vendor and legal expense.">
  • Deliver high-quality claims handling services on an ongoing basis, including initial file review, investigations, liability, negotiations, settlement, and litigation management.">
  • Communicate clearly and concisely with internal stakeholders regarding key complex claims and portfolio messages.">
  • Maintain financial discipline through consistent reserve and other financial transaction management.">
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About Our Commitment to Diversity, Equity, and Inclusion

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AIG values diversity, equity, and inclusion and is committed to creating a workplace where everyone can thrive.

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We believe that a diverse and inclusive workforce drives innovation, improves decision-making, and enhances our ability to serve our customers.

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AIG is an equal opportunities employer and welcomes applications from all qualified candidates.


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