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Head of Underwriting and Claims Management

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

Operations Excellence

The ideal candidate will have a broad and comprehensive knowledge of financial services, insurance operations, products, and customer experience.

They should possess strong technical underwriting and claim risk management skills, including medical, non-medical, and financial aspects.

The successful candidate will demonstrate exceptional negotiation, stakeholder, and influencing skills to motivate and earn trust across senior and functional leadership in Group and across markets.

  • Develop strategic management frameworks and strategies to lay foundations for customer value creation and business outcomes.
  • Collaborate with diverse groups of senior executives with expertise in different domains and conflicting agendas.
  • Work in a dynamic environment where strategies and priorities may need to shift and change.

Qualifications / Experience

  • Bachelor or master's degree in business or related field.
  • Minimum 15 years' experience in Financial Services/Insurance industry working in multi-national environments and at regional leadership capacity.
  • Proven experience working in a dynamic and evolving business environment and demonstrated ability to transform business and people to deliver results for a large set up across different cultures.