Senior Officer, Life Claims
7 days ago
Senior Officer, Life Claims
Senior Officer, Life ClaimsApply locations Hong Kong time type Full time posted on Posted Yesterday job requisition id 25030297
Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Responsibilities:
- Follow up on additional supporting documents to facilitate the decision on underwriting, compliance and premium financing after case submission
- Approve claims cases within TAT
- Conduct claims investigation
- Prepare tailored made letters (including decision and investigation letters)
- Handle ad hoc assignments from management
- Handle claims appeal case / complaint cases related to claims
- Conduct training to internal staff and/or agents
- Respond to agents' enquiries and other agent related enquiries
Job Requirements:
- Bachelor's degree or diploma
- Preferably with professional qualification in Life Insurance including FLMI (Fellow, Life Management Institute), ALHC (Associate, Life and Health Claims), ACS (Associate, Customer Service)
- Minimum of 4 years claims experience in individual life insurance.
- Effective communication in English and Cantonese
- Proficient in MS Office and Chinese typing
- A good team player who is eager to learn and strive for improvement
- Attention to details with high accuracy rate
- Good communication and interpersonal skills
- Ability to work independently
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
#J-18808-Ljbffr-
Senior Officer, Life Claims Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential Hong Kong Limited Full timeAt Prudential Hong Kong Limited, we are committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture of diversity and inclusion for our people, customers, and partners.We provide a platform for our employees to excel and make an impact to the business, supporting their career ambitions....
-
Claims Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich 56 Company Ltd Full timeClaims Officer / Claims Assistant (Travel Insurance / Personal Lines)Job SummaryTo handle personal line claims focusing on Travel.With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich...
-
Insurance Claims Officer
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China China Taiping Insurance (HK) Company Limited Full timeJob DescriptionThe Senior Claims Officer will handle legal claims independently, negotiate with claimants' solicitors directly to achieve pre-action settlement, and provide claims service to clients.This role requires excellent analytical and problem-solving skills, good interpersonal skills, and good spoken and written communication skills in both English...
-
Senior Claims Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China China Taiping Insurance (HK) Company Limited Full time**Job Description**We are seeking a Senior Claims Officer to join our legal team. The successful candidate will be responsible for handling legal claims independently, negotiating with claimant's solicitors directly to achieve pre-action settlement, and providing claims service to clients.The ideal candidate will have at least 2 years' experience in handling...
-
Life Assurance Officer
12 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeLife Assurance OfficerThe BOC Group Life Assurance Company Limited is seeking a talented and detail-oriented Life Assurance Officer to join our team. In this role, you will be responsible for ensuring that all client matters are handled efficiently and effectively.Responsibilities:Manage customer relationships and deliver quality customer servicePrepare and...
-
Senior Claims Coordinator
11 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Chevalier Group Full timeJob Summary:The Assistant Claims Manager will be responsible for managing and supervising a team of insurance claims handlers to ensure efficient and effective claim handling.Main Responsibilities:Supervise and manage a team of claims handlers.Handle and manage litigation and direct settlement cases.Develop and implement training programs for the team.Assist...
-
Senior Claims Officer, Legal team
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China China Taiping Insurance (HK) Company Limited Full timeWho we are China Taiping Insurance (HK) Company Limited ("CTPI(HK)"), the main overseas general insurance company of China Taiping Insurance Group (HK) Company Limited (hereinafter referred to as "TPG(HK)"), has secured a leading position in the marine hull insurance business in the Hong Kong market. We are the first insurance company to provide marine hull...
-
Claims Examiner
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full timeJoin to apply for the Claims Examiner role at Chubb 3 days ago Be among the first 25 applicants Responsibilities Handle, examine and settle Accident & Health claims according with Company philosophy and guidelines Comply with claims instructions and provide quality work effectively and efficiently Handle related enquiries from the policyholders, brokers or...
-
Travel Claims Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich 56 Company Ltd Full timeJob SummaryWe are seeking a highly skilled Travel Claims Specialist to join our team at Zurich 56 Company Ltd. As a key member of our claims handling team, you will be responsible for managing complex personal line claims focusing on Travel.About the RoleReview and resolve claims within authority limits ensuring settlement at an optimum level.Provide...
-
Claims Manager/Senior Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Well Link Financial Group Full timeHuman Resource @ Well Link Financial Group | HR, Recruiting Responsibilities Manage all general insurance claims in compliance with policies and the Claims Handling Guide. Lead and support claims staff, ensuring team morale, effective training, and adherence to protocols. Deliver high-quality claims service, addressing escalated complaints and ensuring...
-
Senior Claims Associate
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chevalier Group Full timeCompany OverviewChevalier Insurance Company Limited has been underwriting various types of general insurance business for years. We pride ourselves on our professionalism and extensive knowledge in the field, which enables us to provide value-added services for injured workers.ResponsibilitiesManage and supervise staff to handle insurance claims...
-
Claims Officer, Travel Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Generali Hong Kong Full timeAt Generali Hong Kong, we are seeking a talented and dedicated Claims Service Professional to excel in managing claims, including coverage determination, quantum analysis, and legal liability assessment.This role requires an individual with exceptional customer service skills and a keen eye for detail. They will be responsible for handling claims within...
-
Insurance Claims Operations Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Well Link Financial Group Full timeAbout UsWell Link Financial Group is a leading provider of financial services. We are committed to delivering high-quality claims service to our customers.Job SummaryWe are seeking an experienced Insurance Claims Operations Manager to join our team. The successful candidate will be responsible for managing all general insurance claims in compliance with...
-
Senior Claims Professional
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chevalier Group Full timeKey ResponsibilitiesManage and supervise subordinates to handle insurance claims and ensure smooth day-to-day operationHandle and manage litigation and direct settlement casesProvide quality customer services to clientsAssist Claims Manager in preparing management reports and statistics for reviewThe successful candidate will also have the opportunity to...
-
Health Claims Examiner
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full timeWe are looking for a highly motivated Health Claims Examiner to join our team at Chubb. As a key member of our team, you will be responsible for examining and settling Accident & Health claims in accordance with Company philosophy and guidelines.The ideal candidate will have excellent communication skills, both written and verbal, and be able to handle...
-
Complex Claims Specialist
19 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full timeKey ResponsibilitiesManage key claims handling inquiries, determining coverage, conducting quantum analysis, and assessing legal liability within established authority limits.Work with team managers and senior adjusters to ensure effective vendor and litigation management on complex claims.Develop communication for internal stakeholders as needed.Foster...
-
Claims Manager Lead
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Well Link Financial Group Full timeHuman Resource @ Well Link Financial GroupAbout UsWell Link Financial Group is a leading provider of financial services, dedicated to delivering exceptional customer experiences. Our team is passionate about helping individuals and businesses achieve their financial goals.Job DescriptionSenior Claims Manager/Senior Manager Role:Oversee all general insurance...
-
Insurance Claims Adjuster
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full timeAt Chubb, we are seeking a skilled Insurance Claims Adjuster to join our team. This role is responsible for handling, examining, and settling Accident & Health claims in accordance with Company philosophy and guidelines.The ideal candidate will have a Bachelor's degree in any discipline and 1-2 years of work experience in handling home or travel claims....
-
Complex Claims Handler
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full timeWe're looking for a skilled Complex Claims Handler to join our team at American International Group. In this role, you will be responsible for managing key claims handling enquiries and providing high-quality customer service.Our Claims Team is committed to delivering technical excellence and showcasing our service differentiation to create an unparalleled...
-
Complex Claims Handler
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full timeAs a Complex Claims Examiner, you will play a critical role in delivering responsive, fair, and professional service with empathy and efficiency. You will manage key claims handling enquiries, including coverage determination, quantum analysis, and legal liability assessment, while providing a high standard of customer service.You will work closely with Team...