Senior Underwriting Manager
4 days ago
Key Responsibilities:
- Assist Department Head to supervise and lead the team to achieve the KPIs as well as to drive initiatives to uplift operations efficiency and customer experience
- Drive initiatives and Company strategic projects in order to meet business requirements, including but not limited to Company Campaigns, Digital Initiatives, Operation Efficiency Projects, Compliance or regulatory requirements
- Review and analyze new insurance applications for risk exposure and compliance with underwriting guidelines and risk management principles
- Negotiate with reinsurers for reinsurance related matters
- Set up SOPs; develop, review and conduct quality control
- Perform complex cases assessment, review and make approval on cases escalated by subordinates
- Perform pre-underwriting with HNW customers, handles and responds to enquiries from internal customers
- Review and streamline internal processes for seamless end-to-end service delivery
- Prepare regular and ad hoc reports and interpret figures to understand any specific issues, monitor and analyze trends
- Conduct training for internal/external customers on underwriting-related areas and team members on areas within their own expertise
- Assist in the implementation of new measures to upgrade operational efficiency
Requirements:
- Degree Holder with professional insurance qualifications such as FLMI, ACS, ALU or equivalent
- Minimum 8 years solid underwriting experience in life insurance with at least 4 years in a supervisory/managerial role
- Underwriting medical authority of not less than extra mortality 100%, with high net worth experience preferable
- Experience in process management and transformation will be an advantage
- Excellent problem-solving skill and logical thinking; ability to identify sources of data and analyze data to construct a case with reasonable recommendations and decisions, supported by sound justifications
- Strong sense of compliance, ethics and integrity; hold self-accountable for own decisions and actions
- Strong interpersonal and communication skills
- open to new ideas and suggestions; attentive to details and willing to learn
- Willing and able to work under pressure with a positive working attitude
- Proficient in both spoken and written Chinese, English and Cantonese
- Familiar with MS Word, Excel, PowerPoint
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