Middle Market Corporate Banking Relationship Manager

3 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

Citi's Commercial Bank is a solutions-led business for the demands of mid-sized and emerging corporates. As a seasoned professional, you will contribute to the development of new techniques and the improvement of processes and work-flow for the area or function.

Key Responsibilities
  • You will actively call on clients to deepen relationships and proactively own, respond to, uncover and anticipate future needs, roadblocks or risks and expectations;
  • You will serve as clients' contact point and be responsible for managing internal departments to address any customer service issues;
  • You will introduce solutions to clients in building and strengthening an effective portfolio;
  • You will work with product specialists and subject matter experts to structure innovative and customized solutions that meet clients' individual needs;
  • You will work closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate Know Your Client (KYC) and other compliance deliverables are met;
  • You will identify cross-sell opportunities to deepen and increase share of wallet;
  • You will drive innovation in the solutions we provide clients and further developing our business where necessary and appropriate;
  • You will maximize client experience by proactive sharing markets updates, trends and intelligence;
  • You will assist Senior Relationship Manager or Team Leader in the research and identification of prospective clients;
  • You will network with clients to identify avenues for new business opportunities;
  • You will prepare/oversee new transaction submissions & annual reviews for the submission to the in-business credit lending management and independent risk department;
  • You will actively protect Citi's assets and reputation by being the first line of defense from credit risk management perspective;
  • You will ensure compliance with regulatory requirements and Citi's policies/guidelines at all times;
Qualifications
  • A minimum of 5-8 years of experience;
  • Solid knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients;
  • Demonstrates core credit skills;
  • Demonstrates an intermediate level of Early Warning Detection skills;
  • Demonstrates ability to close deals and proficiently manage the credit origination process, gather and maintain credit documentation and monitor accounts;
  • Demonstrates advanced understanding of accounting principles, financial modeling and statement analysis;
  • Ability to work effectively in team setting;
  • Excellent interpersonal, communication and influencing skills;
  • A self-starter, with positive/can-do approach, embraces changes and is bold;
  • High level of energy, enthusiasm and motivation;
  • Highly focused, able to rapidly identify key priorities, clearly communicate the priorities;
  • Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients' needs;
  • A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience;
  • Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients;
  • Able to quickly adapt priorities based on the latest data insights;
  • Must have a sharp business development focus and demonstrative innovative approaches;
  • Bachelor's/University degree or equivalent experience;

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