Customer Experience Liaison

Customer Experience LiaisonAt ITPro2 Limited, we're seeking a skilled Customer Experience Liaison to coordinate between our CXOs and technical teams.This role involves monitoring and analyzing data related to customer behavior and CXO engagement. By spearheading initiatives to improve client satisfaction and retention, you'll play a critical part in driving...

Wealth and Personal Banking (WPB) at HSBC is committed to delivering exceptional customer experiences through our best-in-class, mobile-first capabilities and exceptional people. As a Quality Assurance Officer, you will play a key part in enhancing our customer relationships, whilst supporting new product launches and marketing promotions.Key...

Job Title: Office Manager LiaisonDescription:We are seeking an experienced Office Manager Liaison to join our team at Harvest Personnel Agency. As an Office Manager Liaison, you will be responsible for providing administrative support for the agency database and event library.Key Responsibilities:Provide administrative support for the agency database and...

Company OverviewThe Miramar Group is a renowned hospitality company dedicated to providing exceptional guest experiences. With a strong focus on customer satisfaction, our team strives to create memorable moments for every visitor.

About the RoleWe are seeking an experienced Senior Community Liaison Officer to join our team in Hong Kong and play a key role in building strong relationships with local communities.Key ResponsibilitiesBUILD TRUST WITH LOCAL COMMUNITIES BY PROVIDING EFFECTIVE CUSTOMER SERVICE AND RESPONDING TO PUBLIC ENQUIRIES IN A TIMELY MANNER;PREPARE PRESS RELEASES AND...

We are looking for a Global IT Service Liaison at Classy Wheeler Limited to manage relationships with our global customer base. The successful candidate will be responsible for ensuring seamless communication and coordination across different regions and teams.Main Responsibilities:Liaise and manage with global customers on data center post-sale services,...

Key ResponsibilitiesProvide high-quality customer service via phone, email, and ticketing system.Manage and update tickets to resolution, escalating complex issues as needed.Liaise effectively with engineers, clients, and vendors to resolve support requests.Produce reports to clients, management, and vendors on a timely basis.

Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Customer Value...

Job DescriptionAbout TaiKang (Hong Kong) Preparatory OfficeWe are a leading organization dedicated to delivering exceptional customer experiences in the life insurance industry.Senior Manager Job SummaryWe seek an experienced Senior Manager to join our team, responsible for driving initiatives to uplift operations efficiency and customer experience.The ideal...

About Classy Wheeler LimitedWe are a high-end luxury retail group carrying over a hundred brands in fashion & beauty.Job OverviewThis role will be responsible for developing and executing strategic customer communications plans to support key drivers and marketing programs, driving traffic and sales both in-store and online.Key ResponsibilitiesDevelop...

FWD Insurance seeks a seasoned leader to helm its customer operations. As Head of Customer Experience, you will drive strategy and innovation in risk management and claims processing.Key ResponsibilitiesDevelop and implement market-leading strategies for underwriting and claims enhancement using data-driven insights and customer feedback.Ensure alignment...

Customer Care/e-commerce Associate, Global Luxury RetailAbout Our RoleWe are seeking a skilled Customer Experience Professional to join our e-commerce and client services team based in Shanghai. This is an exciting opportunity to represent one of the world's leading luxury brands.Key ResponsibilitiesDeliver exceptional customer service to VIP clients in the...

Career Opportunity - Customer Experience CoordinatorThe Langham, Hong Kong is seeking a highly skilled and experienced Customer Experience Coordinator to join our team. As a key member of our Concierge team, you will play a crucial role in delivering exceptional guest experiences.Your Key Responsibilities:Coordinate and implement customer experience...

Role OverviewA Customer Experience Specialist is required to lead the development of CRM programs and campaign management, ensuring database quality and performance monitoring. This role involves optimizing current CRM reporting, focusing on ROI, and sharing insights with all functions.The ideal candidate will have 8 years of experience in CRM competency,...

Tourism Liaison OpportunityPvezac Company seeks a qualified bilingual local to accompany a group on a trip to China, visiting Shanghai, Hangzhou, and Beijing. The role involves guiding during city tours and providing basic interpretation services during company visits.ResponsibilitiesProviding familiarity with tourist locations, restaurants, and...

Job OverviewWe are seeking a highly skilled Customer Services Manager to lead our team in providing exceptional service to our clients. The ideal candidate will have a strong background in customer service, excellent leadership skills, and the ability to motivate staff.Key ResponsibilitiesLead the Customer Service Team in ensuring efficient and quality...

As an Operations and Service Manager at HSBC, you will have the opportunity to make a real impact on our customers' lives. You will be responsible for managing and processing servicing requests for HSBC customers, using your knowledge of products, processes, and procedures to address customer needs.About Our TeamWe are a dynamic and supportive team that is...

Do you have a passion for delivering world-class customer experiences?About Our CompanyClassy Wheeler Limited is a prominent player in Hong Kong's IT and telecoms sectors.Job Details:Maintain the overall stability of our IT systems and networks.Supply premium technical assistance to both internal personnel and external clients.Conduct regular inspections to...

About This RoleHermès is seeking a Senior Customer Experience Executive to join our team. As a key member of our luxury retail team, you will be responsible for planning and executing customer experience omnichannel strategies to build 360-degree joyful customer experiences.Responsibilities:Develop and implement customer experience plans that align with the...

Our Vision for Seamless Customer ExperiencesAt LOJEL, we're committed to empowering life's journeys with innovative, sustainable carry essentials that offer transformative experiences. We believe in the importance of connection and community, and our vision is to inspire mindful travel and connections worldwide.We're looking for a Customer Experience Lead to...