Sales Growth Specialist
6 days ago
Company Overview:
At Immerse Languages, we strive to provide exceptional language courses and services to our clients. Our dynamic team is dedicated to driving sales growth and delivering outstanding customer experiences.
Job Summary:
We are seeking a highly motivated and results-driven Sales-Course Consultant to join our team. As a key player in driving sales growth and providing exceptional customer service, you will play a vital role in promoting our language courses and services.
Key Responsibilities:
- Respond to inquiries via various channels, providing information about our language courses and services.
- Conduct needs analysis to understand clients' language learning objectives and recommend suitable courses.
- Promote language courses to meet or exceed monthly sales targets.
- Build and maintain relationships with clients to ensure customer satisfaction and retention.
- Provide excellent customer service, responding to client queries and resolving any issues promptly.
- Collaborate with the marketing team to develop and implement sales strategies.
- Follow up with clients and prospects during non-working hours to ensure timely communication and conversion of leads.
Required Skills and Qualifications:
- Bachelor's degree or equivalent.
- Grade B or above in DSE English.
- Fluent in Cantonese and Mandarin (conversation and typing) is essential.
- 1-2 years of sales experience in the service industry (language teaching experience an advantage).
- Excellent communication, interpersonal, and customer service skills.
- Results-driven and able to work in a fast-paced environment.
- Proficient in MS Office and Google Suite.
- Ability to work 5.5 days a week and be available to follow up with cases during non-working hours as needed.
- Willingness to work in a target-driven environment and adapt to changing priorities.
Benefits:
- Competitive basic salary: HKD 15,000 - HKD17,000 per month.
- Commission scheme to reward outstanding sales performance.
- Opportunities for professional growth and development in a dynamic and supportive team.
- Comprehensive training to ensure your success in the role.
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