Lounge Duty Manager

Job DescriptionThe Lounge Duty Manager will be responsible for leading the front of house team to deliver exceptional customer service and ensuring compliance with company standards.Key Responsibilities:Lead the front of house team to ensure lounge service excellence and compliance with company standards while collaborating with back-of-house teams on...

At Cathay Pacific Airways Limited, we are seeking a highly skilled Airport Lounge Operations Manager to join our team. As the key holder of lounge operations, you will be responsible for managing the front-of-house and back-of-house teams to deliver exceptional service experiences to our premium customers.Key ResponsibilitiesLead a high-performing team to...

Cathay Pacific Airways Limited is a world-class airline that embodies service excellence in every aspect of its operations. As the Lounge Duty Manager, you will play a pivotal role in delivering exceptional experiences to our premium customers.

We are seeking a highly skilled and experienced individual to fill the role of Lounge Duty Manager.

Company OverviewThe Airport Authority Hong Kong is a world-class airport operator, providing safe and efficient air travel services to passengers and airlines alike.We are seeking an experienced and skilled customer service professional to join our team as Operation Officer, Customer Service.Provide high-quality customer services at Government VIP Lounge...

We are seeking a highly motivated and experienced professional to join our team as the Lounge Duty Manager. In this role, you will be responsible for leading the front-of-house team and ensuring that our lounge service meets the highest standards of quality and excellence.You will work closely with our Premium Service Team to deliver personalized experiences...

Job DescriptionThe Airport Lounge Ambassador plays a crucial role in delivering exceptional customer experiences at the lounge. This involves demonstrating the company's brand values of 'Thoughtful', 'Progressive' & 'Can-do Spirit' to customers, making all interactions memorable by understanding their needs and preferences.Main ResponsibilitiesDeliver...

Job Description - Operation Officer, Customer Service (240462) Operation Officer, Customer Service - (240462) Responsibilities Provide quality customer services at Government VIP Lounge (GVIPL) / HKIA VIP Lounge (HKIAL) Assist VIPs in check-in arrangements, immigration and customs clearance Monitor the performance of suppliers / service contractors and...

Your Career with UsAt Mass Transit Railway, we value our employees and strive to provide a supportive and inclusive work environment. As a Railway Operations Officer, you will play a critical role in ensuring the smooth operation of our high-speed rail stations. This role offers opportunities for professional growth and development, as well as a competitive...

We are looking for a Senior Officer, Outreach & Corporate Wellness to drive business, build and maintain strong relationships with corporate clients of all outreach events.Job Responsibilities:Supports vaccination outreach and health lounge events.Handles routine administration work related to outreach events independently.Communicates with corporate clients...

Company OverviewCathay Pacific Airways Limited is a world-renowned airline that offers exceptional service to its customers. As a leader in the aviation industry, we strive for excellence in every aspect of our operations.

Required Skills and QualificationsTo be successful in this role, you will need to possess the following skills and qualifications:Right to work in Hong Kong.Minimum age of 18.Post-secondary qualifications.Proficient in spoken and written English, Cantonese, and Putonghua.Minimum 7 years of experience in lounge operations, catering hospitality, fine dining,...

Our lounges are designed to provide a haven for travelers, offering an unparalleled level of comfort and service. As a member of our team, you will be responsible for managing the daily operations of our First and Business class lounges at Hong Kong International Airport.To succeed in this role, you must have a strong background in hospitality and a passion...

Cathay Pacific Airways Limited is a leader in premium airline service, and we are committed to delivering exceptional experiences to our customers. As the Premium Hospitality Services Director, you will play a pivotal role in shaping our lounge operations to exceed customer expectations.Job DescriptionThe successful candidate will have a minimum of 7 years...

We are seeking an experienced Loyalty & Executive Lounge Officer to join our team at JW Marriott Hotel Hong Kong. In this critical role, you will play a key part in delivering exceptional service to our Marriott Bonvoy members.Key responsibilities will include managing guest interactions, resolving issues, and creating personalized experiences to enhance...

Key ResponsibilitiesThe key responsibilities of this role include:Providing high-quality customer service to VIPs at airport loungesAssisting with check-in arrangements, immigration and customs clearanceMonitoring supplier performance and conducting regular inspectionsManaging inventory and ensuring smooth day-to-day operationsWorking collaboratively with...

About the role:We believe that Food & Beverage service is a vocation. When Members step into the Carlyle & Co., they are invited to experience an outstanding dining experience which transports them from day to night. You will build and develop the restaurant team with empathy, encouragement and constructive support. You will lead by example, embodying the...

The Loyalty Officer is responsible for delivering exceptional service to Marriott Bonvoy members and ensuring their loyalty to the JW Marriott brand. This role involves managing guest interactions, resolving issues, and creating personalized experiences to enhance member satisfaction and engagement. The ideal candidate will have a passion for hospitality,...

Job Title: Front Desk AmbassadorJob Description: As a key member of our hospitality team, the Front Desk Ambassador is responsible for delivering exceptional guest experiences through personalized service and attention to detail.Key Responsibilities:Greet guests warmly and assist with check-in, check-out procedures.Provide accurate information and respond to...

Job OverviewWe are seeking a highly skilled and experienced Guest Relations Host – Family Experience to join our team at Island Shangri-La, Hong Kong. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless daily operations.About UsThe Shangri-La Group is renowned for its...