Loyalty & Executive Lounge Officer

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China JW Marriott Hotel Hong Kong Full time

The Loyalty Officer is responsible for delivering exceptional service to Marriott Bonvoy members and ensuring their loyalty to the JW Marriott brand. This role involves managing guest interactions, resolving issues, and creating personalized experiences to enhance member satisfaction and engagement.

The ideal candidate will have a passion for hospitality, strong communication skills, and a deep understanding of loyalty programs.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
  • Information Technology
  • Management
Industries
  • Hospitality
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