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Customer Engagement Specialist
2 weeks ago
The successful candidate will have a strong background in sales, customer service, and team collaboration.
About the RoleThis role involves leading the sales team, driving business growth, and collaborating with cross-functional teams to achieve shared goals.
Main Responsibilities- Sales Leadership: Lead the sales team to achieve targets, identify new opportunities, and develop strategic sales plans.
- Customer Engagement: Build strong relationships with customers, understand their needs, and deliver tailored solutions to meet their requirements.
- Team Development: Lead and develop the sales team to ensure they have the necessary skills and knowledge to succeed.
- Reporting and Analysis: Provide regular reports on sales performance, analyze data to inform sales decisions, and identify areas for improvement.
- Qualifications: Higher Diploma or above in Business Administration, Marketing, or related disciplines.
- Experience: 5-8 years of sales or customer service experience, preferably in the IT/AV industry.
- Skills: Detail-minded, logical thinking, excellent communication and negotiation skills, and proficiency in English and Mandarin.
