Help Desk Support Professional
4 days ago
Covestic Inc. is a leading organization in the industry, seeking an experienced Help Desk Support Professional to join our team. In this role, you will be responsible for providing technical support and education to end users on computers, mobile devices, and printers, troubleshooting hardware, software, and account-related issues, and managing AV tickets through the ServiceNow ticketing system.
The ideal candidate will possess a strong understanding of technical concepts, including Mac OS architecture, Windows, and Chrome OS, as well as proficiency in cloud storage services, Active Directory, and Google Apps for Business. Excellent communication and problem-solving skills are essential in providing outstanding customer service and simplified explanations of complex technical issues.
You will work closely with external vendors, design and implement new internal procedures to improve office efficiency, and collaborate with software and hardware vendors to resolve technical issues. Your ability to quickly adapt to changing needs, infrastructure, and evolving business processes is crucial in this role.
- Provide hardware, software, and account Service Desk support and technical education to end users.
- Troubleshoot Mac, Windows, and Chrome OS software and hardware for end users through service desk walk-ups, chat, video conference, and ServiceNow.
-
Help Desk Professional
5 days ago
Hong Kong Island, Hong Kong SAR China Avance Consulting Full timeAre you a motivated and experienced Help Desk Professional looking for a new challenge? We are seeking a skilled individual to join our team at Avance Consulting in Hong Kong.About the RoleThis permanent position will involve providing technical support to our clients, including troubleshooting and resolving issues with Windows 10, 11, and MS Office 365. The...
-
Help Desk Technician
1 day ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJob RoleThe Help Desk Technician at Classy Wheeler Limited will be the primary point of contact for employees experiencing technical issues.Respond to and resolve technical queries and issues via phone, email, or in-person.Document all interactions and resolutions in the ticketing system.Collaborate with internal teams to resolve technical issues and improve...
-
Help Desk Engineer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Axiom Technologies Full timeAxiom Technologies is hiring a Help Desk Engineer to join our IT team. The successful candidate will be responsible for assisting customers with technical issues related to their desktop computers, laptops, and mobile devices.You will troubleshoot and resolve technical issues over the phone, email, or in-person.This role requires excellent communication and...
-
Help Desk Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Getz Healthcare (Hong Kong) Limited Full timeWe are seeking a talented Help Desk Manager to join our team at Getz Healthcare (Hong Kong) Limited.Job DescriptionThe successful candidate will be responsible for providing top-notch support for our employees' technical needs, ensuring seamless operations, and maintaining our technology infrastructure.Key Responsibilities:Provide helpdesk support for...
-
Senior Help Desk Analyst
20 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Projob21 Ltd. Full timeKey ResponsibilitiesAs a Senior Help Desk Analyst, you will be responsible for:Providing high-quality 1st & 2nd Service Desk Service to end-users for all aspects of IT-related incidents and issuesTroubleshooting and conducting root cause analysis to timely incident managementDesigning and implementing data pipeline and maintaining appropriate database/data...
-
Help Desk Support Professional
1 day ago
Hong Kong Island, Hong Kong SAR China E.C Technology Ltd. Full timeAbout the Role:">">This is an exciting opportunity to join our team as an IT Support Engineer at E.C Technology Ltd.">">Key Responsibilities:">">Provide technical support and troubleshooting services to our customers.">Implement projects, perform testing, install and configure equipment, contain and execute changes, prepare documentation, and provide...
-
Hong Kong, Central and Western District, Hong Kong SAR China Projob21 Ltd. Full timeRegional IT Help Desk Support, Global Private Bank Dynamic Regional IT Helpdesk Support Competitive Bank Benefits & Salary Package Fintech & Digitalization Project Exposure Most well respected European Based Private Bank with over 500 employees in North Asia Region is in search for multiple IT Helpdesk Senior Associates Job Duties Regional headcount to...
-
IT Support Professional
1 hour ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeClassy Wheeler Limited is seeking a highly skilled IT Support Professional to join our team. As a Desktop and Laptop Specialist, you will be responsible for providing top-notch technical support to our global organization.Job DescriptionWe are looking for an individual with excellent problem-solving skills who can analyze complex issues and recommend...
-
Technical Support Professional
5 days ago
Hong Kong Island, Hong Kong SAR China Cyberport Hong Kong Full timeJob SummaryWe are looking for a skilled cybersecurity engineer assistant to join our Cyberport Hong Kong team. As a technical support professional, you will provide help desk support and guidance to users.This role involves reporting to the Manager/Senior Manager of Information and Communication Technology.Providing help desk support and guidance to use IT...
-
Desk Support Associate
5 days ago
Hong Kong Island, Hong Kong SAR China BGC Group Full timeAbout the RoleThis role supports the front-office brokers' desk in trade entry and end-of-day trade reconciliation.Job RequirementsEnsure accurate and efficient execution of client ordersOrganize and maintain accurate records of business transactionsCommunicate effectively with desk members regarding previous day trades and broking issues
-
Help Desk Operations Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China OSL Full timeAbout the Team:Our team is dedicated to providing exceptional IT support services to our clients. We are seeking a highly skilled and customer-focused IT Service Desk Technician to join our team at OSL.About the Role:Technical SupportAct as the first point of contact for IT-related inquiries, incidents, and requests.Diagnose and resolve hardware, software,...
-
Help Desk Expert
5 days ago
Hong Kong Island, Hong Kong SAR China Cyberport Hong Kong Full timeJob DetailsCyberport Hong Kong is recruiting a technical support professional to join our team. The successful candidate will have at least 2 years of experience in IT, including 1 year in technical support or project management.The ideal candidate will have a Bachelor's or Diploma in Computer Science, Information Technology, or related fields.Experience in...
-
Technical Support Professional
1 day ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time**Responsibilities:Design, implement, and maintain IT infrastructure, servers, IPT, voice, and telephone systems.Provide timely and effective IT support and help desk activity.**Requirements:Minimum 1 year experience in the IT industry.Familiarity with MS platform including Windows 7/8 and Windows Server 2008/2012.Excellent problem-solving skills,...
-
Hong Kong Island, Hong Kong SAR China eTeam Full timeeTeam is committed to providing exceptional IT services to our clients. As a Service Desk and Technical Support Specialist, you will play a vital role in ensuring the smooth operation of our services. We are seeking a highly skilled IT professional to join our team and take on this challenging role.About the RoleIn this role, you will be responsible for...
-
Help Desk Analyst
3 days ago
Hong Kong Island, Hong Kong SAR China eTeam Full timeSenior Information Technology Recruitment Consultant For APAC RegionWe are seeking a highly motivated and customer-focused Desktop Support L1 Technician to join our IT support team. The Desktop Support L1 Technician will be responsible for providing first-line technical support to end-users, ensuring smooth operation of desktop hardware, software, and...
-
Help Desk Manager
1 day ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAbout the RoleThis is an exciting opportunity to join Classy Wheeler Limited as an IT Support Engineer. In this role, you will play a vital part in maintaining our company's high standards of service delivery by providing technical support to our internal users.
-
Front Desk Coordinator
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Bird & Bird Full timeBird & Bird is an international law firm known for its strategic approach to commercial issues. Our team combines exceptional legal expertise with industry knowledge and creative thinking to help clients achieve their goals.We have a large presence in 32 offices across Europe, US, the Middle East, and Asia Pacific, with close ties to firms worldwide. If...
-
Help Desk Technician
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeAbout UsGL Technologies (Hong Kong) Limited was built by technology enthusiasts who aim to make smart devices for people's daily life using leading edge wireless technologies.Job Description:In this role, you will be responsible for providing technical support to end-users, including troubleshooting and resolving technical problems related to routers,...
-
Help Desk Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China 180C Limited Full timeAbout UsAt 180C Limited, we aim to build a better tomorrow with technology by blending innovative ideas, smart technology, and valuable experience to create sustainable solutions.We operate with a strong passion for creating meaningful and lasting impacts through technology.Job OverviewThis is a full-time on-site role for a Customer Service Specialist,...
-
Front Desk Coordinator
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bird & Bird Full timeBird & Bird is a leading international law firm, delivering exceptional legal expertise and industry knowledge to clients worldwide. We are committed to maintaining an inclusive working environment and are an equal opportunities employer.We offer excellent prospects for progression and our culture provides all our people with world-class support to achieve...