Help Desk Expert
1 day ago
Cyberport Hong Kong is recruiting a technical support professional to join our team. The successful candidate will have at least 2 years of experience in IT, including 1 year in technical support or project management.
- The ideal candidate will have a Bachelor's or Diploma in Computer Science, Information Technology, or related fields.
- Experience in helpdesk, technical and application support is essential.
- Sound knowledge of IT technical standards, security measures and controls is required.
- Familiarity with application and system integration and testing is preferred.
- Excellent problem-solving skills and attention to detail are necessary.
- Good communication skills to work effectively with cross-functional teams and subject domain experts are essential.
- Project management skills, with the ability to manage multiple tasks and projects simultaneously, are required.
- Proficiency in written and spoken English and Chinese is necessary.
- PREFERRED: Knowledge of digital identity solution or use of API technology.
- PREFERRED: Knowledge of information security and data protection.
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Technical Help Desk Expert
7 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAbout Classy Wheeler LimitedWe are a leading Japanese-based consumer product brand looking for an experienced IT Support Specialist to join our team.The successful candidate will be responsible for providing technical support to end-users and troubleshooting IT issues, as well as monitoring and performing health checks on the system and network.Key...
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Help Desk Technician
5 days ago
Hong Kong Island, Hong Kong SAR China Tata Consultancy Services Full timeAbout the RoleThis Help Desk Technician position requires a highly skilled individual who can provide technical assistance to clients in a timely and professional manner.Responsibilities include providing on-site support, troubleshooting hardware and software issues, and escalating complex problems to senior technicians.We are looking for someone who is...
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Help Desk Support Professional
8 hours ago
Hong Kong Island, Hong Kong SAR China Covestic Inc Full timeCovestic Inc. is a leading organization in the industry, seeking an experienced Help Desk Support Professional to join our team. In this role, you will be responsible for providing technical support and education to end users on computers, mobile devices, and printers, troubleshooting hardware, software, and account-related issues, and managing AV tickets...
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Technology Help Desk Manager
6 days ago
Hong Kong Island, Hong Kong SAR China Infosys Full timeJob RequirementsWe are looking for a highly skilled and motivated individual to join our team. The ideal candidate will have:Strong technical skills, including experience with software applications and infrastructure.Excellent communication and interpersonal skills.Ability to work under pressure and on tight timescales.Experience using help desk call...
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Help Desk Professional
1 day ago
Hong Kong Island, Hong Kong SAR China Avance Consulting Full timeAre you a motivated and experienced Help Desk Professional looking for a new challenge? We are seeking a skilled individual to join our team at Avance Consulting in Hong Kong.About the RoleThis permanent position will involve providing technical support to our clients, including troubleshooting and resolving issues with Windows 10, 11, and MS Office 365. The...
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Technical Help Desk Professional
6 days ago
Hong Kong Island, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeAbout the RoleThis Technical Help Desk Professional position is designed to support customers who require technical assistance with our devices. The successful candidate will possess a solid understanding of hardware and software troubleshooting, as well as excellent communication skills.As a member of our support team, you will be responsible for providing...
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Help Desk Manager
5 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeKey Responsibilities:As an IT Support Specialist, your primary duties will include:Complicit in HQ policy and standard to office and shop environmentFacilitate Shop opening project in HK & China regarding IT equipmentMonitor, supervise and follow-up IT supplier service levelOffice Helpdesk & Shop Helpdesk, provide 1st line technical support to users in...
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Help Desk Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Getz Healthcare (Hong Kong) Limited Full timeWe are seeking a talented Help Desk Manager to join our team at Getz Healthcare (Hong Kong) Limited.Job DescriptionThe successful candidate will be responsible for providing top-notch support for our employees' technical needs, ensuring seamless operations, and maintaining our technology infrastructure.Key Responsibilities:Provide helpdesk support for...
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Help Desk Operations Manager
4 days ago
Hong Kong Island, Hong Kong SAR China Covestic Inc Full timeWe are seeking a Help Desk Operations Manager to lead our IT support team.About the Position:This role involves managing and coordinating IT support activities, ensuring seamless delivery of technical assistance to employees.Main Responsibilities:Develop and implement IT support processes and procedures.Manage and coordinate IT support teams to ensure...
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Help Desk Technician
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Peoplebank Full timeRole Summary:We are seeking a skilled Help Desk Technician to join our team at Peoplebank. As a key member of our IT department, you will provide technical support and assistance to our clients, ensuring they receive the best possible service.Key Responsibilities:Provide technical support and assistance to clients via phone, email, and in-person.Analyze and...
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Help Desk Operations Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China OSL Full timeAbout the Team:Our team is dedicated to providing exceptional IT support services to our clients. We are seeking a highly skilled and customer-focused IT Service Desk Technician to join our team at OSL.About the Role:Technical SupportAct as the first point of contact for IT-related inquiries, incidents, and requests.Diagnose and resolve hardware, software,...
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Technical Service Desk Technician
4 days ago
Hong Kong Island, Hong Kong SAR China Covestic Inc Full timeCovestic Inc. is looking for a Technical Service Desk Technician to join our team.About the Role:This position involves providing technical support and assistance to employees via phone, email, and in-person.Key Responsibilities:Respond to and resolve technical issues in a timely and professional manner.Perform basic troubleshooting tasks to identify and fix...
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IT Help Desk Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJob SummaryWe are seeking an experienced Desktop Support Engineer to join our dynamic team. The successful candidate will be responsible for providing technical assistance to end-users, troubleshooting issues, and resolving problems in a timely and efficient manner.
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Cybersecurity Engineer Assistant
1 day ago
Hong Kong Island, Hong Kong SAR China Cyberport Hong Kong Full timeAbout the RoleCyberport Hong Kong is seeking a highly skilled help desk expert to join our team. As a technical support professional, you will provide help desk support and guidance to users.This role involves working closely with the Manager/Senior Manager of Information and Communication Technology.Providing help desk support and guidance to use IT...
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PC Desk Client Service Executive
6 days ago
Hong Kong Island, Hong Kong SAR China HSBC Full timeSome careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC Global Private...
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Help Desk Professional
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hexaware Technologies Full timeJob Requirements:This position requires a mid-senior level professional with full-time employment type and job function in Information Technology, Analyst, and Other. The ideal candidate should have expertise in IT Services and IT Consulting, IT System Training and Support, and IT System Custom Software Development. Fluency in Cantonese, English, and...
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Help Desk Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China 180C Limited Full timeAbout UsAt 180C Limited, we aim to build a better tomorrow with technology by blending innovative ideas, smart technology, and valuable experience to create sustainable solutions.We operate with a strong passion for creating meaningful and lasting impacts through technology.Job OverviewThis is a full-time on-site role for a Customer Service Specialist,...
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Help Desk Technician
22 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeAbout UsGL Technologies (Hong Kong) Limited was built by technology enthusiasts who aim to make smart devices for people's daily life using leading edge wireless technologies.Job Description:In this role, you will be responsible for providing technical support to end-users, including troubleshooting and resolving technical problems related to routers,...
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Level 2 Help Desk Technician
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Amaris Consulting Full timeAmaris Consulting's mission is to deliver cutting-edge technology solutions to businesses around the globe. Our team of 7,600 international experts has been driving innovation in major projects since 2007, serving over 1,000 clients across 5 continents and more than 60 countries.We're committed to creating a dynamic work environment that fosters growth and...
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Service Desk Manager
4 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeService Desk Manager (Financial Industry)Client DescriptionGlobal corporate finance companyJob DescriptionBe a Subject Matter Expert in Domains across multiple IT disciplines not limited to server infrastructure, WAN/LAN infrastructure, VDI, storage, data center, data replication and messaging adopting best practices in architecture design ensuring...