Cybersecurity Engineer Assistant

1 day ago


Hong Kong Island, Hong Kong SAR China Cyberport Hong Kong Full time
About the Role

Cyberport Hong Kong is seeking a highly skilled help desk expert to join our team. As a technical support professional, you will provide help desk support and guidance to users.

  • This role involves working closely with the Manager/Senior Manager of Information and Communication Technology.
  • Providing help desk support and guidance to use IT systems.
  • Troubleshooting and resolving technical issues related to IT application and system functionality.
Key Requirements
  • At least 2 years of experience in IT, including 1 year in technical support or project management.
  • Bachelor's or Diploma in Computer Science, Information Technology, or related fields.
  • Experience in helpdesk, technical and application support.
  • Sound knowledge of IT technical standards, security measures and controls.
  • Familiarity with application and system integration and testing.
  • Excellent problem-solving skills and attention to detail.
  • Good communication skills to work effectively with cross-functional teams and subject domain experts.
  • Project management skills, with the ability to manage multiple tasks and projects simultaneously.
  • Proficiency in written and spoken English and Chinese.
  • PREFERRED: Knowledge of digital identity solution or use of API technology.
  • PREFERRED: Knowledge of information security and data protection.


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