Help Desk Operations Manager
4 days ago
We are seeking a Help Desk Operations Manager to lead our IT support team.
About the Position:This role involves managing and coordinating IT support activities, ensuring seamless delivery of technical assistance to employees.
Main Responsibilities:- Develop and implement IT support processes and procedures.
- Manage and coordinate IT support teams to ensure efficient issue resolution.
- Maintain accurate records of IT support interactions and metrics.
- Bachelor's degree in Business Administration or related field.
- 5+ years of experience in IT support management or related field.
- Proven leadership and management skills.
- Ability to analyze data and make informed decisions.
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Help Desk Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Getz Healthcare (Hong Kong) Limited Full timeWe are seeking a talented Help Desk Manager to join our team at Getz Healthcare (Hong Kong) Limited.Job DescriptionThe successful candidate will be responsible for providing top-notch support for our employees' technical needs, ensuring seamless operations, and maintaining our technology infrastructure.Key Responsibilities:Provide helpdesk support for...
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Help Desk Manager
4 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeKey Responsibilities:As an IT Support Specialist, your primary duties will include:Complicit in HQ policy and standard to office and shop environmentFacilitate Shop opening project in HK & China regarding IT equipmentMonitor, supervise and follow-up IT supplier service levelOffice Helpdesk & Shop Helpdesk, provide 1st line technical support to users in...
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Technology Help Desk Manager
5 days ago
Hong Kong Island, Hong Kong SAR China Infosys Full timeJob RequirementsWe are looking for a highly skilled and motivated individual to join our team. The ideal candidate will have:Strong technical skills, including experience with software applications and infrastructure.Excellent communication and interpersonal skills.Ability to work under pressure and on tight timescales.Experience using help desk call...
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Help Desk Technician
5 days ago
Hong Kong Island, Hong Kong SAR China Tata Consultancy Services Full timeAbout the RoleThis Help Desk Technician position requires a highly skilled individual who can provide technical assistance to clients in a timely and professional manner.Responsibilities include providing on-site support, troubleshooting hardware and software issues, and escalating complex problems to senior technicians.We are looking for someone who is...
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Help Desk Professional
15 hours ago
Hong Kong Island, Hong Kong SAR China Avance Consulting Full timeAre you a motivated and experienced Help Desk Professional looking for a new challenge? We are seeking a skilled individual to join our team at Avance Consulting in Hong Kong.About the RoleThis permanent position will involve providing technical support to our clients, including troubleshooting and resolving issues with Windows 10, 11, and MS Office 365. The...
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Technical Help Desk Professional
5 days ago
Hong Kong Island, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeAbout the RoleThis Technical Help Desk Professional position is designed to support customers who require technical assistance with our devices. The successful candidate will possess a solid understanding of hardware and software troubleshooting, as well as excellent communication skills.As a member of our support team, you will be responsible for providing...
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Help Desk Operations Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China OSL Full timeAbout the Team:Our team is dedicated to providing exceptional IT support services to our clients. We are seeking a highly skilled and customer-focused IT Service Desk Technician to join our team at OSL.About the Role:Technical SupportAct as the first point of contact for IT-related inquiries, incidents, and requests.Diagnose and resolve hardware, software,...
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Help Desk Technician
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Peoplebank Full timeRole Summary:We are seeking a skilled Help Desk Technician to join our team at Peoplebank. As a key member of our IT department, you will provide technical support and assistance to our clients, ensuring they receive the best possible service.Key Responsibilities:Provide technical support and assistance to clients via phone, email, and in-person.Analyze and...
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Technical Help Desk Expert
6 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAbout Classy Wheeler LimitedWe are a leading Japanese-based consumer product brand looking for an experienced IT Support Specialist to join our team.The successful candidate will be responsible for providing technical support to end-users and troubleshooting IT issues, as well as monitoring and performing health checks on the system and network.Key...
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Front Desk Professional
7 days ago
Hong Kong Island, Hong Kong SAR China Eureka Language Services Limited Full timeWe are seeking a talented Front Desk Professional to join our team at Eureka Language Services Limited. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, handling a variety of reception-related tasks, and supporting the smooth operation of our office.Responsibilities:Customer Service: Respond to...
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Service Desk Manager
3 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeService Desk Manager (Financial Industry)Client DescriptionGlobal corporate finance companyJob DescriptionBe a Subject Matter Expert in Domains across multiple IT disciplines not limited to server infrastructure, WAN/LAN infrastructure, VDI, storage, data center, data replication and messaging adopting best practices in architecture design ensuring...
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Technical Service Desk Manager
6 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAbout Classy Wheeler LimitedWe are an international legal firm seeking a highly skilled Technical Service Desk Manager to join our IT department. The successful candidate will be responsible for leading a team of support analysts and providing technical support to internal employees.Key Responsibilities:Lead the team by coordinating their daily duties and...
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Service Desk Director
5 days ago
Hong Kong Island, Hong Kong SAR China Sands China Full timeSands China is looking for a Service Desk Director to lead our IT operations team. The ideal candidate will have a strong background in IT Service Management, particularly in Service Desk, Problem Management and Change Management, and good problem solving and excel skills such as doing data analysis and pivot table. You will be responsible for managing a...
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Help Desk Expert
15 hours ago
Hong Kong Island, Hong Kong SAR China Cyberport Hong Kong Full timeJob DetailsCyberport Hong Kong is recruiting a technical support professional to join our team. The successful candidate will have at least 2 years of experience in IT, including 1 year in technical support or project management.The ideal candidate will have a Bachelor's or Diploma in Computer Science, Information Technology, or related fields.Experience in...
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Trading Desk Operations Lead
5 days ago
Hong Kong Island, Hong Kong SAR China Nicoll Curtin Full timeNicoll Curtin is seeking an experienced Trading Desk Operations Lead to manage projects related to trading business operations. As a key member of our team, you will be responsible for managing projects from initiation stages to go-live.About the PositionThe ideal candidate will have over 6 years of experience as a Project or Product Manager in the Banking /...
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Help Desk Specialist
15 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China 180C Limited Full timeAbout UsAt 180C Limited, we aim to build a better tomorrow with technology by blending innovative ideas, smart technology, and valuable experience to create sustainable solutions.We operate with a strong passion for creating meaningful and lasting impacts through technology.Job OverviewThis is a full-time on-site role for a Customer Service Specialist,...
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Technical Service Desk Technician
4 days ago
Hong Kong Island, Hong Kong SAR China Covestic Inc Full timeCovestic Inc. is looking for a Technical Service Desk Technician to join our team.About the Role:This position involves providing technical support and assistance to employees via phone, email, and in-person.Key Responsibilities:Respond to and resolve technical issues in a timely and professional manner.Perform basic troubleshooting tasks to identify and fix...
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IT Help Desk Specialist
4 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJob SummaryWe are seeking an experienced Desktop Support Engineer to join our dynamic team. The successful candidate will be responsible for providing technical assistance to end-users, troubleshooting issues, and resolving problems in a timely and efficient manner.
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Director of IT Operations
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Headsearch21 Consultancy Limited Full timeHeadsearch21 Consultancy Limited is seeking a Director of IT Operations to join our team. As a key member of our organization, you will play a critical role in ensuring the stability, scalability, and security of our IT systems, including retail store technology, data analytics, help desk support, and online shopping platforms.Responsibilities:The successful...
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IT Service Desk Professional
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Infosys Full timeInfosys Overview:Infosys is a global leader in next-generation digital services and consulting. We empower clients to navigate their digital transformation by leveraging our expertise in managing the systems and workings of global enterprises.Incident Technician Job Description:An Incident Technician primarily troubleshoots and diagnoses software issues for...