Service Desk Director
3 days ago
Sands China is looking for a Service Desk Director to lead our IT operations team. The ideal candidate will have a strong background in IT Service Management, particularly in Service Desk, Problem Management and Change Management, and good problem solving and excel skills such as doing data analysis and pivot table. You will be responsible for managing a team of IT professionals and ensuring the smooth operation of our IT services. This includes coordinating post-implementation reviews for incidents resulting from changes, preparing and delivering management reports analyzing incident ticket trends to inform service improvements, and fulfilling ad-hoc duties assigned by management.
Requirements:- Diploma or above in Computer Science or other IT related disciplines
- Minimum 3-5 years of IT Operations and IT Service Management experience
- Good problem solving and excel skills such as doing data analysis and pivot table
- ITIL 3 or 4 and/or other ITSM certifications
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Enterprise Service Desk Director
6 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAbout the JobWe are seeking an experienced Enterprise Service Desk Director to lead our IT service desk operation at Classy Wheeler Limited.Job DescriptionThe Enterprise Service Desk Director will be responsible for leading the service desk operation, ensuring that services are delivered to meet the required service level agreements (SLAs). The successful...
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Technical Service Desk Manager
3 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAbout Classy Wheeler LimitedWe are an international legal firm seeking a highly skilled Technical Service Desk Manager to join our IT department. The successful candidate will be responsible for leading a team of support analysts and providing technical support to internal employees.Key Responsibilities:Lead the team by coordinating their daily duties and...
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Technical Service Desk Technician
24 hours ago
Hong Kong Island, Hong Kong SAR China Covestic Inc Full timeCovestic Inc. is looking for a Technical Service Desk Technician to join our team.About the Role:This position involves providing technical support and assistance to employees via phone, email, and in-person.Key Responsibilities:Respond to and resolve technical issues in a timely and professional manner.Perform basic troubleshooting tasks to identify and fix...
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Service Desk Manager
12 hours ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeService Desk Manager (Financial Industry)Client DescriptionGlobal corporate finance companyJob DescriptionBe a Subject Matter Expert in Domains across multiple IT disciplines not limited to server infrastructure, WAN/LAN infrastructure, VDI, storage, data center, data replication and messaging adopting best practices in architecture design ensuring...
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Front Desk Professional
4 days ago
Hong Kong Island, Hong Kong SAR China Eureka Language Services Limited Full timeWe are seeking a talented Front Desk Professional to join our team at Eureka Language Services Limited. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, handling a variety of reception-related tasks, and supporting the smooth operation of our office.Responsibilities:Customer Service: Respond to...
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Front Desk Service Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chiron Healthcare Group Limited Full timeAbout the Role:We are looking for a Front Desk Service Manager who is passionate about delivering exceptional customer experiences in a clinic setting.The successful candidate will be responsible for leading the Customer Service team, providing on-the-job training and coaching, and assisting in the formulation of customer service guidelines.Key...
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Service Desk L1 Technician
1 day ago
Hong Kong Island, Hong Kong SAR China Covestic Inc Full timeMilestone Technologies, Inc. is seeking a Service Desk L1 Technician to assist in the management of IT operations and application support. This position is responsible for maintaining quality IT services and driving change for the business.Our goal is to deliver excellent technical and non-technical support with outstanding customer service and timeliness....
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Service Desk L1 Technician
1 day ago
Hong Kong Island, Hong Kong SAR China Covestic Inc Full timeMilestone Technologies, Inc. is seeking a Service Desk L1 Technician to assist in the management of IT operations and application support. This position is responsible for maintaining quality IT services and driving change for the business.Our goal is to deliver excellent technical and non-technical support with outstanding customer service and timeliness....
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IT Service Desk Professional
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Infosys Full timeInfosys Overview:Infosys is a global leader in next-generation digital services and consulting. We empower clients to navigate their digital transformation by leveraging our expertise in managing the systems and workings of global enterprises.Incident Technician Job Description:An Incident Technician primarily troubleshoots and diagnoses software issues for...
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Front Desk Coordinator
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bird & Bird Full timeJob Description:We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. As the first point of contact for clients and visitors, you will be responsible for delivering exceptional front desk services.Your key responsibilities will include:Greeting clients and visitors in a professional and friendly mannerMaintaining...
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IT Service Desk Technician
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Infosys Full time**Job Description**The Tier 2 Incident Resolution Specialist will be responsible for troubleshooting and resolving complex software issues for our internal and external customers. This role requires excellent technical skills, strong communication abilities, and the ability to work effectively in a fast-paced environment.About the Company**Infosys is a...
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IT Service Desk Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeAbout Bank Of China (Hong Kong) LimitedWe are a leading financial services institution in Hong Kong, dedicated to providing exceptional customer service and innovative solutions.Job Summary:We are seeking an experienced IT Service Desk Manager to join our team. As a key member of our Helpdesk team, you will be responsible for managing IT tickets, responding...
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Service Desk Analyst
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hexaware Technologies Full time2 days ago Be among the first 25 applicants Direct message the job poster from Hexaware Technologies Deputy Manager - APAC Recruitment at Hexaware Technologies with expertise in Recruitment and Talent Acquisition Responsibilities: Windows 10, 11 and MS office 365 troubleshooting Mobile device setup and support Provide high level of customer service and...
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Front Desk Coordinator
7 days ago
Hong Kong Island, Hong Kong SAR China Bird & Bird Full timeBird & Bird's reputation as a leading international law firm is built on our ability to deliver exceptional results for our clients. We achieve this through a combination of technical expertise, industry knowledge, and a collaborative approach. As a Front Desk Coordinator, you'll be an integral part of our team, providing administrative support and ensuring...
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Front Desk Ambassador
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeJob Title: Front Desk AmbassadorJob Description: As a key member of our hospitality team, the Front Desk Ambassador is responsible for delivering exceptional guest experiences through personalized service and attention to detail.Key Responsibilities:Greet guests warmly and assist with check-in, check-out procedures.Provide accurate information and respond to...
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PC Desk Client Service Executive
2 days ago
Hong Kong Island, Hong Kong SAR China HSBC Full timeSome careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC Global Private...
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Global Brand Marketing Director
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China myGwork - LGBTQ+ Business Community Full timeAbout UsThe Trade Desk is a leader in programmatic advertising, helping global brands deliver insightful and relevant ad experiences. We value diversity and foster inclusive spaces where everyone can thrive.We're seeking a talented Sr Brand Marketing Manager/Brand Marketing Director to join our dynamic team. This role will drive marketing initiatives to...
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Technology Director and Manager
4 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJoin us at Classy Wheeler Limited as we seek an exceptional IT leader to drive our technology strategy forward.About the PositionThe IT Director will lead our IT development and project management teams, ensuring the delivery of projects on time and within budget.Develop and implement IT policies and procedures to streamline operations and enhance...
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Clinical Customer Service Director
6 days ago
Hong Kong Island, Hong Kong SAR China Chiron Healthcare Group Limited Full timeResponsibilities:As a Healthcare Service Team Manager at Chiron Healthcare Group Limited, your key responsibilities will include supervising the Customer Service team, providing on-the-job training & coaching to the team, assisting in the formulation of Customer Service guidelines, planning and administering daily manpower arrangements, and delivering...
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Front Desk Operations Head
6 days ago
Hong Kong Island, Hong Kong SAR China Chiron Healthcare Group Limited Full timeJob Summary:We are seeking an experienced Customer Relations Supervisor Lead to join our team at Chiron Healthcare Group Limited. As a key member of our management team, you will be responsible for supervising the Customer Service team to deliver customer services in a timely, efficient and quality manner in a clinic setting. This involves providing...