Help Desk Engineer

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Axiom Technologies Full time

Axiom Technologies is hiring a Help Desk Engineer to join our IT team. The successful candidate will be responsible for assisting customers with technical issues related to their desktop computers, laptops, and mobile devices.

You will troubleshoot and resolve technical issues over the phone, email, or in-person.

This role requires excellent communication and interpersonal skills, as well as the ability to remain calm and composed under pressure.

You will also be required to create and maintain accurate records of incidents and requests in the ticket-tracking system.

In addition to these responsibilities, you will participate in ongoing training and development programs to enhance your technical knowledge and skills.

This is a great opportunity to work in a dynamic and fast-paced IT environment with a passionate team of professionals.


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