Head of Digital Transformation
4 days ago
As the Head of Information Technology, you will be responsible for leading the development and implementation of IT strategies that align with the company's business objectives. You will oversee the IT team, ensuring they have the necessary resources and support to deliver high-quality services and solutions.
Key Deliverables
Some of your key deliverables will include:
- Managing the entire spectrum of IT operations, including retail store systems, CRM, POS, SAP, help desk support, and online platforms.
- Implementing and managing IT projects, including the implementation, maintenance, and optimization of SAP, CRM, and POS systems across all retail locations.
- Ensuring the stability, scalability, and security of IT systems, including retail store technology, data analytics, help desk support, and online shopping platforms.
- Collaborating with external vendors, partners, and internal stakeholders to ensure the successful delivery of IT projects and services.
- Managing project implementation cycles and ensuring quality of deliverables within budget and scheduled timelines.
Requirements
To be successful in this role, the candidate must have a degree in Computer Science, Information Technology or related disciplines, hands-on experience with SAP, CRM systems, POS systems, and other retail-related IT platforms, as well as experience in the retail industry. A good knowledge of retailing projects, solid experience in Microsoft Office, and excellent communication skills are also essential.
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