Help Desk Support Professional

6 days ago


Hong Kong Island, Hong Kong SAR China E.C Technology Ltd. Full time

About the Role:

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  • This is an exciting opportunity to join our team as an IT Support Engineer at E.C Technology Ltd.">
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Key Responsibilities:

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  • Provide technical support and troubleshooting services to our customers.">
  • Implement projects, perform testing, install and configure equipment, contain and execute changes, prepare documentation, and provide maintenance support for customers' infrastructure and systems.">
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Requirements:

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  • A High Diploma holder in Computer Studies, Information Services, or related disciplines.">
  • Minimum 1-2 years of relevant experience in a technical support role.">
  • Good understanding of network, Microsoft technologies, and cloud server environments.">
  • Experience in writing IT documentation.">
  • Strong communication and interpersonal skills.">
  • A proactive problem solver with a customer-focused mindset.">
  • A good command of spoken and written English and Chinese.">
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Benefits:

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  • Competitive salary and benefits package.">
  • Ongoing training and professional development opportunities.">
  • Dynamic and supportive work environment.">
  • Chance to work with a leading technology company.">

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