System Support Professional

1 week ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

About Us:

Classy Wheeler Limited is a leading provider of IT services and solutions. We are currently seeking a highly skilled Operation Specialist to join our team.

Job Responsibilities:

  1. Provide help desk services and handle problem escalation.
  2. Monitor network/system health in real-time.
  3. Provide on-site technical support, print and distribute user reports.
  4. Conduct routine system health checks and produce performance reports.
  5. Execute backup arrangements and support operations.

Requirements:

  1. At least one year of post-qualification computer operation experience in a data center environment.
  2. Experience in government IT systems is required.
  3. Familiarity with Unix and Windows platforms is essential.
  4. Preferred hands-on experience in WebLogic and UNIX.
  5. Good communication skills and telephone manner.
  6. Fluency in English and Chinese.
  7. Willingness to work on public holidays and 7x24 roster.
  8. Shift work is required.


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