Help Desk Manager
2 weeks ago
The Help Desk Manager will be responsible for providing technical support to employees and ensuring the smooth operation of all IT systems.
Key Responsibilities- Manage and resolve technical incidents in a timely and effective manner.
- Maintain accurate records of all technical incidents and resolutions.
- Develop and implement process improvements to increase efficiency and productivity.
- Collaborate with other teams to identify and implement technology solutions.
- Mid-Senior level experience in IT support or a related field.
- Excellent problem-solving skills and attention to detail.
- Able to work effectively in a fast-paced environment.
- Familiarity with IT service management principles.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
- Competitive salary and benefits package.
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Help Desk Operations Manager
4 days ago
Hong Kong Island, Hong Kong SAR China Inspire Full timeHelp Desk Operations ManagerInspire is seeking an experienced Help Desk Operations Manager to lead our IT support team.The ideal candidate will possess strong leadership skills, technical expertise, and a passion for delivering exceptional customer service.Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of...
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Help Desk Technician Leader
2 weeks ago
Hong Kong Island, Hong Kong SAR China Covestic Inc Full timeCovestic Inc. is seeking a highly skilled Help Desk Technician Leader to join our team.About the PositionThis role involves providing technical support and assistance to our internal teams, ensuring that they have the necessary tools and resources to perform their duties efficiently.Act as the primary contact for all internal IT support requests.Provide...
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Help Desk Operations Manager
5 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAbout UsClassy Wheeler Limited is a reputable IT&T services company in Hong Kong, dedicated to delivering exceptional support services.Job Description:System Monitoring: Perform regular system checks to ensure smooth operation and prevent downtime.Technical Support: Provide expert technical support to internal users and external customers, resolving...
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Help Desk Professional
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeAs a Help Desk Professional at GL Technologies (Hong Kong) Limited, you will be the primary point of contact for end-users experiencing technical difficulties. Your expertise in troubleshooting and resolving issues will enable you to deliver exceptional customer service and ensure timely resolution of technical problems.Responsibilities:Provide technical...
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Technical Help Desk Specialist
20 hours ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeWe are recruiting for a Technical Help Desk Specialist to join our team at Classy Wheeler Limited.Job BriefIn this role, you will be responsible for providing first line helpdesk support to customers or end users, handling and resolving customer issues efficiently and professionally, supervising the helpdesk team, and following up on assigned tasks and...
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Help Desk Software Engineer
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full timeAptitude Asia seeks a Help Desk Software Engineer to join our team. This role is responsible for providing timely and effective resolution to user inquiries and issues related to software applications.Key Responsibilities:Diagnose and resolve software bugs, configuration issues, or user errorsPrioritize incoming support requests or incidents through a...
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Help Desk Technician
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ALL-STAR AGENCY Full timeRole Overview">We are seeking an IT Support Officer to join our team at ALL-STAR AGENCY. This role will provide technical assistance to end-users on computer equipment usage, perform regular system checks, and handle administrative tasks.">Key Responsibilities:">">Provide technical assistance to end-users on computer equipment usage.">Conduct regular system...
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Technical Help Desk Professional
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Genome Institute Full timeWe are looking for a talented IT Support Engineer to join our team at the Hong Kong Genome Institute. As an IT Support Engineer, you will play a critical role in ensuring the smooth operation of our IT systems and providing excellent customer service to our internal users.Key Responsibilities:Provide front-line IT support, addressing user inquiries via calls...
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Technical Help Desk Expert
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ALL-STAR AGENCY Full timeJob Description">We are seeking an IT Support Officer to join our team at ALL-STAR AGENCY. This role will provide level 1 user support and troubleshooting for IT-related issues, perform day-to-day PC administration, and coordinate with vendors for maintenance and services.">Responsibilities:">">Provide technical assistance to end-users on computer equipment...
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Help Desk Professional
5 days ago
Hong Kong Island, Hong Kong SAR China Cyberport Hong Kong Full timeJob DetailsCyberport Hong Kong is a leading hub for innovation and entrepreneurship, and we are seeking an experienced IT Support Engineer to join our team.Key ResponsibilitiesProvide technical support and guidance to employees using IT systems.Troubleshoot and resolve technical issues related to IT applications and system functionality.Collaborate with...
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Front Desk Administrator
3 days ago
Hong Kong Island, Hong Kong SAR China Compass Offices Full timeJoin Compass Offices as a Front Desk Receptionist and experience a unique work-life balance with no weekend shifts or night shifts.We are seeking a candidate who is passionate about working in a team and helping people. The ideal candidate will have strong communication skills, a great team player attitude, and proficiency in written and spoken English and...
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Help Desk Professional
2 weeks ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeWhy Join Us?At Classy Wheeler Limited, we offer a dynamic and supportive work environment that encourages growth and development. We are committed to fostering a culture of excellence and teamwork.Job DetailsWe are seeking a highly motivated Customer Service Officer to join our team. The successful candidate will be responsible for delivering exceptional...
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Help Desk Professional
5 days ago
Hong Kong Island, Hong Kong SAR China Hexaware Technologies Full timeAbout the Role:We are seeking an experienced Technical Assistance Associate to join our team at Hexaware Technologies. As a key member of our IT department, you will provide top-notch technical support to end-users, leveraging your analytical and problem-solving skills to resolve complex issues efficiently.Key Responsibilities:* Troubleshoot and resolve...
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Service Desk Manager
3 weeks ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeService Desk Manager (Financial Industry)Client DescriptionGlobal corporate finance companyJob DescriptionBe a Subject Matter Expert in Domains across multiple IT disciplines not limited to server infrastructure, WAN/LAN infrastructure, VDI, storage, data center, data replication and messaging adopting best practices in architecture design ensuring...
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Help Desk Professional
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Cyberport Hong Kong Full timeAbout Cyberport Hong KongCyberport Hong Kong is a leading technology innovation hub that provides a range of services to startups, entrepreneurs, and small businesses. We are now seeking a highly skilled IT Support Engineer to join our team.Job SummaryThis is a temporary contract position, with opportunities for renewal based on performance and business...
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Front Desk Coordinator
20 hours ago
Hong Kong Island, Hong Kong SAR China Hong Kong Academy of Medicine Full timeThe Hong Kong Academy of Medicine is seeking a professional to provide exceptional front desk services. As a Receptionist/Clerical Officer, you will be the first point of contact for visitors and clients, making a lasting impression with your warm welcome and attentive demeanor.Key Responsibilities:Manage incoming and outgoing mail and deliveriesCoordinate...
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Help Desk Manager Job Opening
20 hours ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAbout the JobWe are seeking a seasoned Technical Support Manager to lead our team. The ideal candidate will have a strong technical background, excellent problem-solving skills, and experience in establishing and leading a support team. You will be responsible for coordinating projects, continuously developing our support and managed service team, and...
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Front Desk Coordinator
5 days ago
Hong Kong Island, Hong Kong SAR China Compass Offices Full timeCompass Offices is seeking a highly motivated and organized Front Desk Receptionist to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, managing client relationships, and maintaining a clean and welcoming environment.The ideal candidate will possess excellent communication skills,...
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Help Desk Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Selby Jennings Full time**Company Overview**Selby Jennings is a leading recruitment agency that values innovation and excellence.
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Help Desk Technician
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Bare Cove Technology Full timeJob SummaryBare Cove Technology is seeking an IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical support to clients and ensuring the smooth operation of our IT infrastructure.Duties:Provide remote and onsite technical support to BCT's clients.Onsite first-line investigation and diagnosis of...