Help Desk Manager Job Opening
2 weeks ago
We are seeking a seasoned Technical Support Manager to lead our team. The ideal candidate will have a strong technical background, excellent problem-solving skills, and experience in establishing and leading a support team. You will be responsible for coordinating projects, continuously developing our support and managed service team, and serving as an interface among Presales, Postsales, and End-Users.
Key Responsibilities- Develop and maintain an in-depth knowledge of current market trends, new technologies, and consumer demands.
- Maintain good interpersonal and communication skills; fluency in Chinese is required, proficiency in English is an advantage.
- Perform ad hoc duties as assigned.
- University Graduate / Higher Diploma holder in Computer Science, Information Technology, or related discipline.
- 5 years or more of working experience in System Integration or relevant experience in providing helpdesk and tier-1 support services.
- Strong technical background with an innovative and curious mindset.
- Experience in support team establishment and the Support Development life cycle and processes is essential.
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Help Desk Operations Coordinator
2 weeks ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeClassy Wheeler Limited is seeking a highly skilled Help Desk Operations Coordinator to join our team in the international buying office.Job ResponsibilitiesThe successful candidate will be responsible for coordinating Help Desk operations and ensuring the delivery of high-quality technical support to our global team.This role requires the ability to work...
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Help Desk Engineer
1 week ago
Hong Kong Island, Hong Kong SAR China GLP Full timeJob DescriptionWe are looking for a skilled IT Helpdesk professional to join our GLP team. In this role, you will be responsible for providing technical support to our users, troubleshooting technical issues, and maintaining user PCs.Main ResponsibilitiesTroubleshoot technical issues with PCs, printers, servers, and other equipment.Maintain user PCs,...
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IT Help Desk Analyst
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Interactive Brokers Group, Inc. Full timeIT Help Desk Analyst Position AvailableWe seek an IT Help Desk Analyst to provide top-tier technical assistance to our clients.About Interactive Brokers Group, Inc.We are a forward-thinking financial services company based in Greenwich, CT, USA, serving clients in over 200 countries and territories.Our mission is to empower our clients through cutting-edge...
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Help Desk Technician, Financial Services
1 week ago
Hong Kong Island, Hong Kong SAR China CLSA Full timeJob Title: Help Desk Technician - Financial ServicesWe are seeking an experienced Help Desk Technician to join our Financial Services team. As a key member of our IT support team, you will provide top-notch technical support to our clients, ensuring seamless connectivity and resolving hardware, software, and network-related issues...
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Regional IT Help Desk Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China Projob21 Ltd. Full timeAs a Regional IT Help Desk Specialist with Projob21 Ltd., you will be responsible for providing dynamic regional IT helpdesk support to the North Asia branches of our global private bank. With over 500 employees in this region, we are seeking multiple IT helpdesk senior associates who can troubleshoot and facilitate IT support for market data,...
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Technical Help Desk Specialist
2 weeks ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeWe are recruiting for a Technical Help Desk Specialist to join our team at Classy Wheeler Limited.Job BriefIn this role, you will be responsible for providing first line helpdesk support to customers or end users, handling and resolving customer issues efficiently and professionally, supervising the helpdesk team, and following up on assigned tasks and...
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Technical Help Desk Agent
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Covestic Inc Full timeCovestic Inc. is a dynamic company that requires a skilled Technical Help Desk Agent to provide top-notch technical support and drive innovation in our IT operations.The ideal candidate will possess excellent communication skills, a strong analytical mind, and the ability to troubleshoot complex technical issues.Job Description:Act as the primary contact for...
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Technical Help Desk Engineer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China MANTU GROUP SA Full timeResponsibilitiesAs a key member of our IT support team, you will be responsible for:Investigating and diagnosing complex IT-related issues.Implementing resolutions and closing incidents/service requests in a timely manner.Escalating unresolved incidents/service requests when necessary.Maintaining effective communication with clients, internal teams, and...
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Job Opening for Office Coordinator
2 weeks ago
Hong Kong Island, Hong Kong SAR China Job-Hunter Full timeOur group consists of companies with diverse businesses including real estate development, hotel investments, and fashion retail.Job DescriptionProvide administrative support to ensure the smooth operation of our office.Handle document processing, including scanning, sorting, distribution and delivery.Assist in setting up meeting rooms and performing outdoor...
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Help Desk Engineer
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Alan Partners Full timeAbout the RoleWe are seeking a highly skilled and experienced Help Desk Engineer to join our team at Alan Partners. As a key member of our technical support team, you will be responsible for providing exceptional support to our global users.Key ResponsibilitiesTicket Management: Take full ownership of tickets, ensuring timely updates, resolution, and...
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Help Desk Team Lead
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full timeAbout the PositionWe're seeking a dedicated Help Desk Team Lead to join our team at Pinpoint Asia. This role involves providing IT support to senior executives in a leading financial institution.Key ResponsibilitiesLead a team of IT support specialists, providing guidance and expertise.Provide top-tier IT support to senior executives, ensuring seamless...
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Hong Kong Island, Hong Kong SAR China Projob21 Ltd. Full timeRegional IT Help Desk Support, Global Private BankDynamic Regional IT Helpdesk SupportCompetitive Bank Benefits & Salary PackageFintech & Digitalization Project ExposureMost well respected European Based Private Bank with over 500 employees in North Asia Region is in search for multiple IT Helpdesk Senior AssociatesJob DutiesRegional headcount to provide...
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Technical Analyst Job Opening
3 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeTechnical Analyst Job Opening - Classy Wheeler LimitedCompany Profile:A regional leader in IT services and solutions, dedicated to providing top-notch technology expertise to both public and private sectors.Job Requirements:Identify and troubleshoot system issues to resolve user-reported problems.Develop comprehensive test cases and data for user acceptance...
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Front Desk Associate Job
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Make My Dream Immigration Full timeAbout the RoleWe are seeking a highly skilled and organized Room Attendant/Room Service Captain/Front Desk Manager to join our team at Make My Dream Immigration. This is an exciting opportunity to work in a dynamic environment and contribute to delivering exceptional guest experiences.Duties and Responsibilities:Provide warm and professional greetings to...
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Help Desk Technician
4 days ago
Hong Kong Island, Hong Kong SAR China Covestic Inc Full timeCovestic Inc. is a forward-thinking organization that values innovation and excellence in all aspects of its operations. As a Technical Service Associate, you will be instrumental in delivering exceptional IT support and driving business growth.Key Accountabilities:Manage and prioritize incoming tickets, escalating complex issues when necessary.Collaborate...
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Welcome Desk Shift Leader
2 days ago
Hong Kong Island, Hong Kong SAR China W Hong Kong Full timeWelcome Desk Shift Leader (Front Desk Supervisor)W Hong Kong is hiring a Welcome Desk Shift Leader (Front Desk Supervisor).Job DescriptionsResponsible for providing a welcoming, efficient check-in & check-out for each guest.Recognise our return, long stay and WHO guests and provide them with a warm W welcome.Provide support to the Welcome Desk Agents and...
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Front Desk Administrator
2 weeks ago
Hong Kong Island, Hong Kong SAR China Compass Offices Full timeJoin Compass Offices as a Front Desk Receptionist and experience a unique work-life balance with no weekend shifts or night shifts.We are seeking a candidate who is passionate about working in a team and helping people. The ideal candidate will have strong communication skills, a great team player attitude, and proficiency in written and spoken English and...
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Front Desk Operations Manager
2 days ago
Hong Kong Island, Hong Kong SAR China W Hong Kong Full timeWelcome to W Hong KongWe are seeking a highly skilled and experienced individual to join our team as a Welcome Desk Shift Leader (Front Desk Supervisor).Key Responsibilities:Ensure seamless check-in and check-out processes for all guests.Provide exceptional welcome experiences for repeat, long-stay, and loyalty program members.Support the Welcome Desk Agents...
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Help Desk Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China Excis Compliance Full timeCompany OverviewExcis Compliance is a leading provider of innovative solutions in the field of compliance and regulatory affairs. Our team of experts is dedicated to delivering high-quality services that meet the evolving needs of our clients.
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Front Desk Liaison
2 weeks ago
Hong Kong Island, Hong Kong SAR China Langham Hospitality Group Full timeLangham Hospitality Group is a global hotel company with properties in major cities across four continents.Job OverviewWe are seeking a highly skilled Front Desk Liaison to join our team at The Langham, Hong Kong. This role will play a critical part in delivering exceptional guest experiences and driving revenue growth for the hotel.Key ResponsibilitiesGreet...