Senior Relationship Manager

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time
Work with Us

Hang Seng is a leading banking institution in Hong Kong, committed to service excellence and customer satisfaction.

We are seeking a high-calibre professional to join our team as a Senior Relationship Manager - Wealth Management. As a key member of our retail distribution team, you will be responsible for providing quality customer service, identifying customer needs, and offering appropriate banking services and solutions.

About the Role
  • Provide exceptional customer service to our retail customers in branch network
  • Proactively identify customer needs and offer tailored banking services and solutions
  • Participate in promotional campaigns to acquire new business and strengthen customer loyalty
  • Maintain awareness of operational risks and adhere to relevant policies and guidelines
Requirements
  • University degree or Associate degree holders; or HKCEE/HKDSE holders plus relevant working experience
  • Relevant professional qualification in insurance and investment an advantage
  • Strong service and sales orientation, self-motivated with good communication skills
  • Proficiency in both English and Chinese, with Putonghua an advantage
  • High level of customer-centricity mindset with dedication to deliver exceptional quality services
What We Offer
  • Attractive basic salary: HK$120,000 - HK$180,000 per annum (estimated)
  • Comprehensive benefits package, including healthcare insurance coverage, retirement benefit scheme, and employee share purchase plan
  • Opportunities for career advancement and professional growth
  • Flexible work arrangements and competitive remuneration package

Please note that work location will be subject to change and will be decided by Line Management upon joining.



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