Service Delivery Management Executive

Job DescriptionAs a Senior Customer Services Manager at International Executive Service Corps, you will be responsible for leading and managing a team to ensure the delivery of efficient and quality services.Main Responsibilities:Training Management: Design, refresh, and review training materials to align with management objectives and company KPIs.Team...

Join Our TeamAs a Senior Customer Services Manager, you will have the opportunity to make a significant impact on our customer service team and drive business growth through excellent service delivery.Main Accountabilities:Service Delivery: Ensure the delivery of efficient and quality services, meeting or exceeding customer expectations.Team Performance:...

We are seeking a Service Delivery Executive to join our team at Williams Lea. In this role, you will be responsible for overseeing the delivery of our services to clients, ensuring high levels of customer satisfaction, and driving continuous improvement initiatives.The ideal candidate will possess excellent communication and interpersonal skills, be able to...

CORPORATE TRAVEL MANAGEMENT (CTM) GROUP is a global leader in travel solutions, committed to providing innovative and cost-effective services to customers worldwide.We prioritize the security and well-being of our employees and candidates, using official channels for communication and protecting sensitive information.About Our CompanyWe are a trusted partner...

As a Relationship Manager, Corporate Cash Management at International Executive Service Corps, you will play a critical role in driving business growth and developing strategic relationships with corporate clients. Your primary responsibility will be to acquire new non-borrowing corporate/SME accounts, leveraging your expertise in cash management and...

Responsibilities:Drive client satisfaction to ensure the team is well prepared and acting as a cohesive unit, maintaining a positive company image in front of the client.Play a leadership role for the given account with the appropriate governance.Influence behavior of others without direct authority to drive operational excellence and achieve customer...

IT Service Delivery Manager (Network Infrastructure Support)We are seeking an experienced IT Service Delivery Manager to oversee and manage network infrastructure support operations within our organization. The ideal candidate will be responsible for ensuring the smooth delivery of network services, maintaining high-level customer satisfaction, and...

VIP Client Service Delivery The role of VIP Banking Associate is critical in providing tailored services to high net worth clients. You will be responsible for delivering exceptional customer experiences and driving revenue growth through proactive business development and relationship building.Main Responsibilities:Promote and sell wealth management...

At Cognizant, we are seeking a highly skilled Service Delivery Manager to join our team. In this role, you will serve as the first point of contact for customers regarding incidents and service requests.As a Service Delivery Manager, you will be responsible for performing hands-on troubleshooting for urgent issues, ensuring committed deliverables and service...

Inchcape plc is seeking a Service Delivery Manager to oversee the delivery of high-quality services to customers.Job Overview:The Service Delivery Manager will be responsible for ensuring effective communication with OEMs to address technical queries and disseminating the latest information to dealerships.They will also report outstanding cases to management...

Job Summary:We are seeking an experienced Service Delivery Manager to join our team at Classy Wheeler Limited.About the Role:The successful candidate will be responsible for delivering quality services and improving customer experience for VVIP customers. They will build service relationships with these customers, serve as a single point of contact for...

Service Delivery Manager (Network Infrastructure) - IC Client Description Leading telecom carrier and IT solutions company Job Description • Lead virtual teams to effective service delivery based on ITIL process framework• Coordinate different teams including service desk, helpdesk, infrastructure, vendors and business user for service delivery.•...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

Job OverviewWe are seeking an experienced leader to manage our customer service team and drive business growth through excellent service delivery.Key Responsibilities:Leadership: Provide strong leadership and people management skills to drive team performance and achieve business objectives.Training and Development: Develop and execute training programs to...

Job DescriptionOversee the day-to-day operations of our Network Operations Center (NOC) and support managed service customers with high-quality service delivery.Collaborate with internal teams, vendors, and customers to ensure seamless service delivery.Maintain and monitor our managed network systems and infrastructure to guarantee maximum uptime and...

**About DBS Bank**As a leading bank in Asia, we are uniquely positioned to help our customers achieve their goals. With a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we provide comprehensive financial solutions tailored to our customers' needs.Job OverviewThe VP, Specialist,...

About the RoleWe are looking for an IT Service Delivery Manager to oversee the day-to-day operations of our IT services team. The successful candidate will be responsible for managing problem management related tasks, change management related tasks, and reporting. Additionally, they will contribute to the development of new cloud-based projects.PureSoftware...

We are seeking an experienced Relationship Manager, Corporate Cash Management to join our International Executive Service Corps team. As a key player in our Corporate Banking division, you will be responsible for driving growth and developing strategic relationships with corporate clients.Your primary objective will be to acquire new non-borrowing...

Service Delivery Manager (System Infrastructure and Desk-side) Client Description Company: This company is a renowned telecommunications and digital services provider in Asia, known for its comprehensive suite of services and strong commitment to customer satisfaction.Location: Ngau Tau Kok / Kwun TongNature: 1-year Renewable Contract Others • Will...

Job Overview:We are seeking a highly skilled and experienced Customer Service Representative to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main Responsibilities:Provide prompt...