Service Delivery Manager

IT Service Delivery Manager (Network Infrastructure Support)We are seeking an experienced IT Service Delivery Manager to oversee and manage network infrastructure support operations within our organization. The ideal candidate will be responsible for ensuring the smooth delivery of network services, maintaining high-level customer satisfaction, and...

Job Summary:We are seeking an experienced Service Delivery Manager to join our team at Classy Wheeler Limited.About the Role:The successful candidate will be responsible for delivering quality services and improving customer experience for VVIP customers. They will build service relationships with these customers, serve as a single point of contact for...

Responsibilities:Drive client satisfaction to ensure the team is well prepared and acting as a cohesive unit, maintaining a positive company image in front of the client.Play a leadership role for the given account with the appropriate governance.Influence behavior of others without direct authority to drive operational excellence and achieve customer...

About the RoleWe are looking for an IT Service Delivery Manager to oversee the day-to-day operations of our IT services team. The successful candidate will be responsible for managing problem management related tasks, change management related tasks, and reporting. Additionally, they will contribute to the development of new cloud-based projects.PureSoftware...

CORPORATE TRAVEL MANAGEMENT (CTM) GROUP is a global leader in travel solutions, committed to providing innovative and cost-effective services to customers worldwide.We prioritize the security and well-being of our employees and candidates, using official channels for communication and protecting sensitive information.About Our CompanyWe are a trusted partner...

Job Summary:We are seeking a highly skilled Administration and IT Service Delivery Manager to join our team at Bank of China (Hong Kong) Limited.About the RoleThe successful candidate will be responsible for managing the administration and IT service delivery functions within our data centres, ensuring seamless operations and compliance with company...

Join Our TeamAs a Senior Customer Services Manager, you will have the opportunity to make a significant impact on our customer service team and drive business growth through excellent service delivery.Main Accountabilities:Service Delivery: Ensure the delivery of efficient and quality services, meeting or exceeding customer expectations.Team Performance:...

**About DBS Bank**As a leading bank in Asia, we are uniquely positioned to help our customers achieve their goals. With a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we provide comprehensive financial solutions tailored to our customers' needs.Job OverviewThe VP, Specialist,...

Are you passionate about building and innovating for the greater good? Do you thrive in a fast-paced and collaborative environment? If so, we may have the perfect opportunity for you. At Zscaler, we're seeking an IT Service Delivery Manager to join our Customer Success team in Hong Kong. In this role, you will be responsible for driving product adoption and...

About Classy Wheeler LimitedWe are a reputable organization seeking a skilled IT Service Delivery Coordinator to join our team.Job OverviewThe successful candidate will assist in the implementation and monitoring of production changes, performing risk impact assessments and scheduling planned and urgent changes for smooth transition to production.Key...

Enterprise Data Service Delivery - Technical Support Team Leader - Hong KongLocation: Hong KongBusiness Area: Sales and Client ServiceRef #: 10040058Description & RequirementsBloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial...

Job DescriptionThe Regional Support Services Manager will oversee the proactive and reactive AV support teams in the APAC region. This includes managing helpdesk operations, client escalations, and service delivery in line with industry best practices, KPIs, and SLAs.This role requires experience in the audio-visual (AV) industry, with a strong understanding...

About UsAHK Air Hong Kong Ltd is a fast-growing cargo express airline that continues to strengthen its partnership with DHL Express and expand its presence in the Asia region. With over 20 years of experience in providing dedicated freighter services, we have established ourselves as a leader in the industry.Job DescriptionWe are seeking an experienced Crew...

Job DescriptionAs a Senior Customer Services Manager at International Executive Service Corps, you will be responsible for leading and managing a team to ensure the delivery of efficient and quality services.Main Responsibilities:Training Management: Design, refresh, and review training materials to align with management objectives and company KPIs.Team...

E.C Technology Ltd. Job Description: We are seeking an IT Service Delivery Expert to join our team and lead the way in providing exceptional IT service experiences to our VIP customers. If you have a passion for delivering outstanding customer service and leveraging your technical expertise to drive business results, this is the perfect opportunity for...

About the Role:The IT Service Delivery Expert will serve as a dedicated resource for our VIP customers, ensuring seamless IT support and resolving any issues promptly. This role requires excellent technical skills, strong communication abilities, and the ability to work independently in a fast-paced environment.

Job DescriptionWe are seeking a highly experienced Technical Support Team Leader to join our team in Hong Kong. As a key member of our Bloomberg Financial Solutions department, you will lead from the front a dynamic team of Technical Support Specialists responsible for providing escalated technical support, understanding client data use cases, managing...

Air Hong Kong (AHK) is the longest-serving dedicated freighter airline based in Hong Kong. We are the wholly owned subsidiary of Cathay Pacific Airway and have been supporting the DHL Express network throughout the Asia region since 2002. This fast-growing cargo express industry continues to strengthen our business partnership with DHL Express and our...

Dah Sing Bank is committed to hiring talented individuals who share our passion for delivering exceptional customer experiences. As a Service Delivery Expert, you will play a critical role in ensuring our customers receive the highest level of service.Your Key Responsibilities:Drive service excellence across all customer touchpointsCollaborate with internal...

Enterprise Data Service Delivery - Technical Support Team Leader - Hong Kong Location: Hong Kong Business Area: Sales and Client Service Ref #: 10040058 Description & Requirements Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the...