IT Service Delivery Coordinator
2 weeks ago
About Classy Wheeler Limited
We are a reputable organization seeking a skilled IT Service Delivery Coordinator to join our team.
Job Overview
- The successful candidate will assist in the implementation and monitoring of production changes, performing risk impact assessments and scheduling planned and urgent changes for smooth transition to production.
- Key responsibilities include following up on production changes, updating records, and consolidating daily/weekly/monthly change reports.
Key Skills and Qualifications
- University degree in Computer Science or related discipline.
- Three years' experience in ITIL service management practices and knowledge of ITIL Service Management Model.
- Hands-on experience in network & system implementation, including Windows, Linux systems, network operations, system management, database administration, and Cisco equipment.
- Strong understanding of web monitoring and administration technologies, with skills in performance optimization, load balancing, and network security.
- Excellent teamwork, organizational, and problem-solving abilities, as well as good communication and interpersonal skills.
- Proficiency in both written and spoken English, Chinese, and Cantonese.
What We Offer
- A dynamic and challenging work environment.
- Opportunities for career growth and professional development.
- Competitive compensation and benefits package.
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