Technical Support Expert

16 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time
About the Job

We are seeking an experienced Technical Support Expert - Audio Visual to join our team at Kinly's Global Services. As an AV Systems Specialist, you will be responsible for managing client's global estate information remotely and locally, maintaining maximum reliability, serviceability, and efficiency in all areas of support.

The ideal candidate will have excellent technical knowledge of AV equipment, including Cisco, Crestron, Extron, Poly, Logi, and other vendors. They should also possess good understanding of computer software and hardware systems, as well as networking knowledge to fault find audio and video conference networks.

Key Responsibilities:

  • Managing client's global estate information remotely and locally
  • Maintaining maximum reliability, serviceability, and efficiency in all areas of support
  • Providing technical support and assistance to clients in the operation and maintenance of their audio visual systems
  • Collaborating with internal teams to ensure smooth project delivery
  • Ensuring client satisfaction through effective communication and issue resolution

About Kinly's Global Services

Kinly's Global Services is a leading provider of audio-visual and unified communications solutions, serving as a trusted advisor to leading organisations worldwide. We deliver customised solutions that meet our clients' unique needs, ensuring seamless integration and maximum value.

What You Will Gain

  • A rewarding role with opportunities for career advancement
  • A dynamic and supportive work environment
  • The chance to work with cutting-edge technology and innovative solutions
  • A competitive salary and benefits package

Equal Opportunities

At Kinly's Global Services, we are committed to creating an inclusive workplace culture that values diversity, equity, and inclusion. We welcome applications from talented individuals who share our vision and are passionate about delivering exceptional results.



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