IT Support Professional: Providing Technical Assistance

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Limited Full time

ConnectedGroup Limited is a reputable financial organisation with a substantial IT team in Hong Kong. We are currently seeking a highly skilled Helpdesk Support Specialist to join our service delivery team.

This opportunity allows fresh graduates or individuals without prior experience in the field to enter the IT industry and embark on a rewarding career path. The initial 12-month contract offers the possibility of renewal, along with comprehensive training and career progression within the company.

Key Responsibilities:

  • Serve as the primary point of contact for internal staff requiring technical assistance
  • Respond to support inquiries via phone, email, or in-person, providing prompt and efficient resolutions
  • Assist with user account management, password resets, and access control
  • Provide training and guidance to end-users on technology-related topics

Essential Requirements:

  • A tertiary degree in IT, Sciences, or a related field
  • A minimum of one year of experience in technical support or customer service
  • Familiarity with Microsoft products

Benefits:

  • Comprehensive medical insurance
  • Contract completion bonus
  • Annual leave entitlement

We encourage interested parties to apply and send their CV in Word format to explore this exciting opportunity.



  • Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full time

    Job OverviewConnectedGroup, a well-established financial organization in Hong Kong, seeks a skilled Helpdesk Support professional to join their service delivery team. The ideal candidate will provide first-line technical assistance to internal users, utilizing excellent communication and problem-solving skills.


  • Hong Kong, Central and Western District, Hong Kong SAR China Kinetix Systems Limited Full time

    Job OverviewKinetix Systems Limited is seeking a highly skilled Technical Support Specialist to join our team.Key ResponsibilitiesProvide first-level technical support to end-users for hardware, software, network, and cloud-related issues.Diagnose and troubleshoot IT problems, including desktop applications, operating systems, and network connectivity...


  • Hong Kong, Central and Western District, Hong Kong SAR China Selby Jennings Full time

    Our client, a leading Chinese Asset Manager based in Hong Kong SAR, is seeking an experienced IT Support Specialist to join their team. The ideal candidate will have a strong background in providing end-user support and be proficient in Windows OS, Outlook mail, Anti-virus, MS-Office Applications, Bloomberg, and Voice and Video conferencing systems.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China HK Express Full time

    Job Description:We are seeking a highly skilled and experienced professional to join our team as an Assistant Manager, Flight Technical. The successful candidate will be responsible for supporting the Manager, Flight Technical in various aspects of flight operations.This includes deputizing for the Manager, Flight Technical as required, acquiring knowledge...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong University Full time

    Join Our Team: Centre for PanorOmic Sciences (CPOS)Centre for PanorOmic Sciences (CPOS) is an academic research-support centre embracing multi-omics and big data biomedical research under the LKS Faculty of Medicine. CPOS core laboratories host state-of-the-art technology platforms with sophisticated equipment supported by over 75 dedicated members. We are...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aquis Search Full time

    Aquis Search is a global professional services firm empowering careers in technology and digital.We are seeking an IT Support Engineer to join our team in Hong Kong and Singapore. The successful candidate will work with a global team to provide and support IT services to the business, resolving incidents at the first point of contact, escalating when...


  • Hong Kong, Central and Western District, Hong Kong SAR China Victoria Shanghai Academy Full time

    Job DescriptionWe are seeking a highly skilled and motivated Library Assistant to support our students and staff. The ideal candidate will have a passion for delivering exceptional library services and a commitment to providing a welcoming environment for all members of our community.Responsibilities:Provide high-quality customer service to students and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Inchcape plc Full time

    We are seeking a highly skilled Technical Support Expert to join our team at Inchcape plc. This role involves providing exceptional technical support and expertise to ensure customer satisfaction.Job Description:The selected candidate will be responsible for communicating with OEMs regarding technical issues and providing timely updates to dealerships.The...


  • Hong Kong, Central and Western District, Hong Kong SAR China systemsGo Full time

    We are seeking a skilled and detail-oriented IT Technical Support Specialist to join our team in Tokyo, Japan. This role demands a strong technical foundation, excellent communication skills, and a commitment to delivering outstanding customer service.Key Responsibilities:Provide Exceptional On-Site Technical Support: Offer timely and effective assistance to...


  • Hong Kong, Central and Western District, Hong Kong SAR China HONG KONG SPORTS INSTITUTE LIMITED Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Administrative Support Professional to join our team. The successful candidate will be responsible for providing administrative support to the Public Affairs and Marketing Manager, including handling enquiries and complaints, assisting in event preparation, and updating content on our...


  • Hong Kong, Central and Western District, Hong Kong SAR China CL Technical Services Limited Full time

    Company Overview">CL Technical Services Limited is a leading recruitment agency in Hong Kong, established in 1994. With over two decades of experience, we specialize in providing one-stop recruitment and secondment services to major corporations. Our authorized supplier status since 2005 has enabled us to provide candidates to governmental departments and...


  • Hong Kong, Central and Western District, Hong Kong SAR China CL Technical Services Limited Full time

    Company Background">CL Technical Services Limited is a trusted recruitment agency based in Hong Kong, boasting over two decades of experience in the industry. Since its inception in 1994, the company has expanded its services to cater to major corporations, governmental departments, and bureaus.">Job Requirements">Strong organizational and time management...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong University Full time

    Senior Technical Officer/Technical Officer/Senior Technical Assistant in Bioresearch Support Core Centre for PanorOmic Sciences (CPOS) is an academic research-support centre embracing multi-omics and big data biomedical research under the LKS Faculty of Medicine. CPOS core laboratories host state-of-the-art technology platforms with sophisticated equipment...


  • Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time

    You will play a key role in shaping the future of our organization by driving technical innovation and excellence in software development.Your ResponsibilitiesInitiate development projects, carry out scoping studies, implement architectures and write architecture documentsAssist our customers in adopting new architecture patterns imagined by web giantsCarry...


  • Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    About the JobWe are seeking an experienced Technical Support Expert - Audio Visual to join our team at Kinly's Global Services. As an AV Systems Specialist, you will be responsible for managing client's global estate information remotely and locally, maintaining maximum reliability, serviceability, and efficiency in all areas of support.The ideal candidate...


  • Hong Kong, Central and Western District, Hong Kong SAR China Niskayuna Central School District Full time

    We are seeking qualified Educational Support Professionals to join our team at Niskayuna Central School District. The successful candidate will be responsible for assisting teaching staff with instructional activities, supporting students with special needs, and maintaining a safe and orderly classroom environment.RequirementsHigh school diploma or...


  • Hong Kong, Central and Western District, Hong Kong SAR China IO Tech Solutions Full time

    **Job Description**At IO Tech Solutions, we are seeking a highly skilled IT Support Professional to join our team as an Application Expert. This is a challenging and rewarding role that requires strong technical skills and excellent communication abilities.Responsibilities:Provide first-line support for Buy-Side and Sell-Side clients, acting as the primary...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full time

    About Aptitude AsiaAptitude Asia is a leading organization in the field of software application support, committed to delivering exceptional services to our clients.Job Title: Technical Application Support SpecialistWe are seeking an experienced and skilled Technical Application Support Specialist to join our team. The successful candidate will be...


  • Hong Kong, Central and Western District, Hong Kong SAR China Vestal Central School District Full time

    Job Application InformationPlease follow these steps to apply for the Academic Support Assistant position at Vestal Central School District:Review the job description and requirements.Prepare your application materials, including a resume and cover letter.Submit your application through our online portal.About Vestal Central School DistrictVestal Central...


  • Hong Kong, Central and Western District, Hong Kong SAR China ACCA Careers Full time

    Investment Bank Admin Assistant JobA career opportunity has arisen for an experienced administrative professional to provide support services in our investment banking department.Main Responsibilities:Provide administrative assistance to the internal auditing team, including coordination of tasks and activitiesOrganize travel arrangements, ensuring seamless...