Guest Experience Leader

What We OfferWe're committed to supporting our colleagues' growth and development, offering a range of benefits and opportunities to help them succeed. Some of the perks include:A comprehensive training program to enhance your skills and knowledge.A competitive salary and benefits package.The opportunity to work with a global leader in hospitality.Access to...

Key ResponsibilitiesGreeting Guests: Welcome guests upon arrival and bid farewell upon departure, creating a warm and inviting atmosphere.Check-in/Check-out: Handle guest arrivals and departures efficiently, ensuring accurate information and timely processing.Club Floor Counter Assistance: Provide support at the club floor counter, catering to guests' needs...

What We're Looking ForInclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences.Integrity/Honesty: Behaves in an honest, fair, and ethical manner.Guest Experience: Enjoys working and connecting with, understanding, and helping guests.Personal Responsibility: Accepts responsibility/accountability for actions; is...

Key ResponsibilitiesGreet and assist guests upon arrival and departure, ensuring a smooth and welcoming experience.Handle guest check-in, check-out, and provide accurate information upon inquiry, showcasing your expertise in hotel operations.Provide assistance at the club floor counter and lounge, anticipating and meeting the needs of our discerning guests.

About the RoleWe are seeking an experienced Guest Relations Officer to join our team at The Mira Hong Kong.Main ResponsibilitiesTo ensure smooth guest arrivals and departures by providing exceptional service.To handle guest queries and concerns in a professional manner.To maintain a high level of knowledge about hotel facilities and services.Requirements and...

Lululemon Athletica is a leader in innovative performance apparel. We're dedicated to empowering individuals to achieve their goals through high-quality products and exceptional customer service. As a Part-time Educator, you'll be part of our retail team, providing world-class product education and ensuring a seamless guest experience.Our MissionWe're...

About the jobHousing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...

Kerry Hotel Hong Kong is part of the Shangri-La Group's portfolio of luxury hotels in Hong Kong. Our unique blend of Asian hospitality sets us apart from other hotel groups, making us an attractive choice for discerning travelers.We prioritize the growth and development of our employees, recognizing that they are our greatest asset. This commitment has...

Career Opportunities:We are looking for a Guest Relations Supervisor based at The Aberdeen Marina Club. In this role, you will be responsible for supervising the operation of Reservations Centre and Club Lobby Reception, handling reservations for restaurants and sports & recreation activities, and attending to members and guests' requests.

Shangri-La: A Leader in HospitalityOur company values excellence in everything we do, from providing exceptional guest experiences to investing in colleague development. As a result, we have become a leader in the global hospitality industry.At Kowloon Shangri-La, Hong Kong, we are committed to delivering memorable experiences to our guests. To achieve this,...

The Role of Key LeaderThe Key Leader plays a critical role in the store leadership team, impacting salesfloor team members and guest experience daily. This position requires strong leadership skills, effective communication, and adaptability to day-to-day business adjustments and challenges.Responsibilities include leading by example, providing support to...

Job OverviewThe Miramar Group is a renowned hospitality leader, committed to delivering exceptional guest experiences. We are seeking a skilled Guest Relations Officer to join our team.Key ResponsibilitiesGreet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.Provide accurate information to guests upon inquiry, handling...

Shangri-La Group is a global leader in hospitality, operating over 100 properties worldwide. We prioritize colleague engagement and invest heavily in learning and development programs.We are seeking a dedicated Spa Trainer to develop effective training programs for our spa staff, focusing on therapeutic, holistic, and beauty treatments, as well as ongoing...

About Mandarin Oriental, Hong KongWe are proud to introduce ourselves as one of the most luxurious hotels in Hong Kong. With 60 years of excellence in service, we continue to delight our guests with award-winning amenities and facilities.The Reservations Sales Agent RoleThis position plays a critical role in the Reservations team, responsible for recording...

Are you ready to stand out among the next-generation of hospitality leaders? We are looking for Guest Relations Officer - Rooms at Front Office Department: Job Responsibilities: Maintain a high quality of services offered to guests through maximum recognition and attention from arrival through departure. Coordinate with F&B team to provide club lounge...

About the Shangri-La GroupWe are a renowned luxury hotel group operating five Shangri-La properties in Hong Kong, offering guests an array of options to suit every need. Our hotels are known for their distinctive Asian hospitality and commitment to colleague engagement.As an employer with industry-leading levels of colleague engagement, our people are our...

Who We Arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on...

About Us">We are a hospitality leader, committed to delivering distinctive Asian service and ensuring unforgettable experiences for our guests. With a focus on colleague engagement, we prioritize investing in their growth and development.">Your Role">">Greet and bid farewell to guests, creating lasting impressions">Share knowledge of local attractions,...

Elevate your career with Mandarin Oriental Hotel Group Limited, a global leader in luxury hospitality.Our prestigious brand boasts a portfolio of iconic hotels, resorts, and residences across prime destinations worldwide. We invite applications from highly motivated individuals who share our passion for delivering exceptional experiences.The ideal candidate...

Guest Service Lead Job DescriptionThe Langham, Hong Kong invites applications for a Guest Service Lead position. We seek a motivated and experienced individual to lead our Concierge team in delivering exceptional guest experiences.Your Key Responsibilities:Lead and motivate the Concierge team to achieve high levels of guest satisfaction and loyalty.Develop...